TECHNICAL TRAINNING SUPPORT

Do you want to lead in a dynamic business that’s transforming global automotive distribution?

At Inchcape, we’re pursuing an exciting strategy to evolve our global business and accelerate our industry towards a low-carbon, sustainable future.

Join Inchcape. You’ll be instrumental in executing our bold and exciting strategy, delivering great experiences for our customers, colleagues and partners. Powering the performance of a highly collaborative team of diverse and talented colleagues.

Our Automotive Direction team is seeking a Technical  Trainning  Support. In this position, you will be provide technical support in terms of diagnostics and coverage within the political and technical framework of the brand's vehicle warranty. Receive training from the OEM and stay permanently updated on the brand's products and technologies. Act as the administrator for warranty approvals for dealerships and support workshop communication with the OEM through established platforms. Serve as the technical contact with the manufacturer and manage the indicators and KPIs designated by the department head to ensure that the set objectives are met.

What you’ll do

• Technical Warranty Support.
• Technical Training Management.
• Warranty Administration
• OEM Communication Support.
• Technical KPI and Performance Indicator Management.
• Manufacturer Relationship Management.

About you

To be successful in this role you will be:

• Strong knowledge of automotive diagnostics and repair procedures.
• Familiarity with OEM warranty policies and technical frameworks.
• Proficiency in using diagnostic tools and software platforms provided by the manufacturer.
• Ability to interpret technical documentation and service bulletins.
• Excellent communication skills to liaise between workshops, dealerships, and the OEM.
• Experience receiving and applying OEM technical training. Experience in managing warranty approvals and documentation.

We offer you

At Inchcape, we’re shaping the future of mobility, and you’re invited to shape it with us. You’ll join a collaborative culture that values wellbeing, growth, and inclusion. Through impactful work, ongoing development, and global and local rewards, we create a workplace for people to succeed and fulfil your aspirations.

Start your journey

We’re committed to developing internal talent, therefore if you’re excited about this role but don’t meet every requirement, we still encourage you to apply. You might be the perfect fit.

We also encourage you to have a conversation with your current line manager before applying as part of our ongoing commitment to open career conversations.

Opportunity for everyone

At Inchcape, we are committed to creating a workplace where everyone feels valued, heard, and empowered to thrive. We foster an inclusive culture that reflects the communities we serve, ensuring opportunities for all. Read more here about our Inclusion and Diversity commitments, including our targets, programmes, and policies.

About us

Inchcape is the leading global automotive distributor operating in 40+ markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future. Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow. Discover more at www.inchcape.com

Additional information

Selected candidates will be contacted to initiate our hiring journey. We may request additional information from applicants to better understand your background, qualifications and experience for the role.