Communications Manager Americas

Communications Manager

Ubicación: Santiago de Chile

Modalidad: Hybrid

The position is based in Chile and is eligible for the benefits defined under the International Mobility Policy (Employee-Initiated).

Are you looking to accelerate your professional development, build a brilliant career, and thrive in a highly supportive team? Join Inchcape Americas, part of Inchcape’s global network.

You’ll play a key part in delivering great experiences for our customers and colleagues. With lots of interesting opportunities and challenges for you to explore that will take us, and your progression, to the next level.

Our People team is seeking a Communications Manager Americas to join our team. In this position you will be responsible for leading the integrated internal and external communications strategy, acting as a strategic advisor to the regional leadership team, including the Regional CEO. This role requires strong strategic thinking, the ability to influence at senior levels, and proven experience operating within multinational and matrix organizations.

What you’ll do

• Lead the development and execution of the regional communications strategy, aligned with business and Group objectives.
• Act as a trusted strategic communications advisor to the Regional CEO and leadership team, including ownership of executive communications plans.
• Define and lead integrated internal and external communication campaigns that strengthen corporate reputation, employee engagement, and organizational alignment.
• Manage and optimize regional communication channels, ensuring consistent, relevant, and engaging content.
• Lead communications for strategic initiatives, including transformation programs and potential M&A and integration processes.
• Act as regional brand champion, ensuring alignment with Inchcape’s tone of voice, visual identity, and corporate narrative.
• Develop and lead crisis communication and reputation management strategies, ensuring preparedness and effective regional coordination.
• Collaborate with local teams, regional stakeholders, and external agencies in a matrix environment to ensure successful execution.
• Responsible for delivering IT, digital services, system implementation (pre and post) and programme assurance reviews and playing a key role in the successful delivery of the Group IT, Digital and Programme Assurance Audit Plan
• Demonstrate knowledge of Inchcape’s business, strategy and operating model to identify risk and internal control focused areas, and applying these assessments to plan, perform, manage and report on the evaluation of IT and digital controls, system implementations and operations, and programme delivery.
• Build on strong IT and programme assurance technical knowledge, being a self-starter to perform audit testing in IT general controls, digital service delivery, system implementation, system application controls and strategic transformation programme governance reviews including planning, designing and executing testing procedures in line with audit objectives.
• Is confident in presenting audit findings and recommendations to management and can influence management’s decisions to strengthen internal controls and address risks based on facts and evidence.
• Deliver adequate and high-quality audit working papers to support the audit conclusions in the TeamMate+ system
• Work closely with and supporting the business to address and close identified audit remediation actions in a timely manner
• Contribute to the enhancement of IT and programme assurance audit universe and supporting management of Internal Audit in the annual risk assessment and audit planning process
• Support the delivery of Inchcape Internal Audit Data Analytics Strategy including the active utilisation and adoption of analytical techniques in the audit testing and providing system control and data insights for the wider Internal Audit team
• Collaborate closely with multiple stakeholders and assurance providers (e.g. internal control and compliance, risk management) across all the Regions and Group as appropriate. Acting as a business partner providing advice to key stakeholders on technology and programme delivery controls.  Maintaining an up-to-date current knowledge of technology, controls, systems and Inchcape’s business offerings.

About you

To be successful in this role you will be:

• Bachelor’s degree and professional qualification of ACA/CPA/CISA/CIA or equivalent

• PMI, MSP, Prince 2 or equivalent desirable

• 10+ years of experience in corporate communications, ideally within multinational organizations. 

• Proven experience advising senior leaders and executive teams.

• Strong background in internal and external communications, as well as corporate reputation management.

• Experience managing crisis communications and complex communication environments.

• Demonstrated ability to influence without formal authority.

• Strong stakeholder management and project leadership capabilities.

• Advanced English proficiency

We offer you

At Inchcape, we’re shaping the future of mobility, and you’re invited to shape it with us. You’ll join a collaborative culture that values wellbeing, growth, and inclusion. Through impactful work, ongoing development, and global and local rewards, we create a workplace for people to succeed and fulfill your aspirations.

Start your journey

If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. You might be the perfect fit for this role or another opportunity within Inchcape. 

Join our team and become part of a leading global automotive company that is transforming tomorrow, together.

Opportunity for everyone

Inchcape actively encourages applicants from all identities, backgrounds, and experiences, helping ensure our workforce is representative of the global communities we operate in. Read more here about our Inclusion and Diversity commitments, including our targets, programmes, and policies.

About us

Inchcape is the leading global automotive distributor operating in 40+ markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.

Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow. Discover more at

www.inchcape.com

Additional information

Selected candidates will be contacted to initiate our hiring journey. We may request additional information from applicants to better understand your background, qualifications and experience for the role