Business Manager F&I
Date: 22 Nov 2024
Location: Takanini, New Zealand
Company: inchcape
Join a leading name in the automotive industry dedicated to innovation, quality, and customer satisfaction. We are currently seeking an enthusiastic and motivated Business Manager within our Finance & Insurance team at Inchcape Retail – Auckland South.
Inchcape Australia and New Zealand
We’re part of Inchcape
By joining Inchcape Retail you are joining Inchcape. Inchcape Australasia employs over 1,300 team members across Australia and New Zealand. As part of a global company, our purpose is to bring mobility to the world’s communities - for today, for tomorrow and for the better. Across Australia and New Zealand, we have a diverse portfolio spanning distribution, where we hold the custodianship for some of the worlds most recognised brands; fulfilment, where we are the market leader in integrated, omni-channel automotive fulfilment solutions; retail, where we deliver an exceptional experience at every stage of the customer journey and financial services, where we deliver the right financial services solution to our distribution brand networks, retail businesses and customers.
Our diverse and rich history inspires us to adopt a longer-term perspective contributing to a more sustainable and responsible automotive industry while generating a positive impact for our customers and community.
Inchcape Automotive Retail New Zealand has five dealerships representing the LDV and KGM brands across Auckland, Taupo, Wellington, and Christchurch. Inchcape Automotive Retail New Zealand prides itself on offering a professional, seamless purchasing experience in our state-of-the art showrooms and we believe that purchasing a vehicle is just the first step of the ownership journey. Our factory-trained staff are on hand to service and maintain our customers’ vehicles and continue to support them throughout their ownership journey.
What is the Role
You will be offering finance and insurance products to our customers, ensuring their satisfaction while maximizing profitability for the dealership. Your expertise will be pivotal in securing financing, closing deals, and building lasting customer relationships.
The successful candidate will work to create an exceptional customer experience for each of our many customers by understanding their needs and assisting them with their Finance and Insurance.
Key Responsibilities:
- Guide customers through the financing and insurance process with professionalism and integrity.
- Offer finance and insurance products tailored to meet customers' individual needs and budget.
- Negotiate terms with financial institutions to secure competitive financing rates and terms.
- Ensure compliance with all legal standards and regulatory requirements.
- Collaborate closely with sales and service departments to enhance the customer experience and streamline processes.
- Maintain accurate and detailed records of transactions and contracts and sales logs.
- Tax invoice preparation and deal pack preparation
Requirements:
- Proven experience as a Business Manager, Finance Manager, or similar role in the automotive industry.
- Strong understanding of finance and insurance products, including warranties, insurance policies, and extended service contracts.
- Excellent communication and negotiation skills.
- Ability to work effectively in a fast-paced environment while maintaining attention to detail.
- Customer-focused approach with a commitment to delivering exceptional service.
Preferred Qualifications:
- Bachelor’s degree in Business Administration, Finance, or a related field.
- Certification in Finance and Insurance (e.g., AFIP) is a plus.
- Proficiency with finance and insurance software systems.
The success of our Business Managers is measured by individual productivity as well as contribution to the team. We do not require candidates to have knowledge of our specific products when they start, however they will have the drive and initiative to learn about the product we represent.
Inclusion and Diversity
At Inchcape, we believe the true power of diversity cannot be realised without an inclusive culture and that talent is equally distributed across society. Inchcape is committed to creating an inclusive and diverse workplace where the power of our differences can be embraced and everyone feels they can belong, be themselves and succeed. As an equal opportunity employer, Inchcape actively encourages applicants from all identities, backgrounds, and experiences, helping ensure our workforce is representative of the global communities we operate in.
Inchcape Australasia is part of the global Inchcape group, where locally we employee over 1,300 team members across Australia & New Zealand and has a diverse portfolio spanning distribution, retailing and logistics. Want to know more about what it is like to work at Inchcape? Please visit our website www.inchcape.com.au .
Apply now!
If you this sounds like the role and company for you, we warmly invite you to apply today and take advantage of this great opportunity to be part of a leading global automotive company!
Please note that only short-listed candidates will be contacted. We take this opportunity to thank you for your interest in working with us.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.