Housekeeping Associate

SUMMARY

The Housekeeping Associate is responsible for providing a safe, clean working environment for all employees and customers within the company property.

ESSENTIAL DUTIES

• Perform routine cleaning tasks, including sweeping, vacuuming, mopping, and scrubbing floors across company facilities.
• Empty, clean, and replace liners in all trash receptacles to maintain a sanitary environment.
• Spot-clean painted walls, doors, and other surfaces to remove stains, marks, and dirt.
• Dust and clean handrails, air vents, ceiling fans, light fixtures, and other surfaces.
• Clean and disinfect public and employee restrooms, ensuring they are fully stocked with necessary supplies.
• Wash and maintain windows, glass doors, and other transparent surfaces for a polished appearance.
• Maintain cleanliness and order in breakrooms, customer waiting areas, and employee locker rooms.
• Perform porterage duties, including setting up and rearranging furniture and equipment for meetings, events, and daily operations.
• Respond promptly to spills, leaks, and other hazards, ensuring a safe and sanitary environment.
• Address plumbing issues such as unclogging sinks, toilets, and drains, and report major repairs as needed.
• Maintain company grounds by removing debris, trimming grass, clearing walkways, and applying weed control as necessary.
• Monitor and replenish inventory of cleaning supplies, paper products, and other consumables, ensuring proper stock levels.
• Operate and maintain cleaning equipment, including floor buffers, carpet cleaners, and pressure washers, following proper safety procedures.
• Adhere to health and safety regulations, hazard communication standards, and company policies to prevent workplace accidents.
• Identify and report maintenance issues, safety hazards, and repair needs to the appropriate department.
• Participate in training, workshops, and safety meetings to stay updated on cleaning methods, equipment, and compliance requirements.
• Maintain a professional appearance and ensure workspaces remain neat and organized.
• Arrive on time and follow scheduled work hours, demonstrating reliability and punctuality.
• Perform additional housekeeping and maintenance duties as assigned to support operational needs.

QUALIFICATIONS

• Education
  • High School Diploma or Equivalent
• Experience
  • 1 year of commercial housekeeping experience

KNOWLEDGE, SKILLS, AND ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Knowledge
  • Customer and Personal Service – Understanding principles and processes for providing high-quality customer service, including assessing customer needs and ensuring satisfaction.
  • Sanitation and Cleaning Techniques – Knowledge of cleaning methods, materials, equipment, and chemical safety protocols.
  • Safety and Compliance – Familiarity with workplace safety standards, hazardous material handling, and infection control procedures.
  • English Language – Understanding the structure, spelling, meaning, and grammar of the English language for clear communication.
  • Basic Maintenance – General knowledge of facility upkeep, including minor repairs, waste disposal, and routine equipment maintenance.
• Skills
  • Active Listening – Paying full attention to instructions, understanding requests, and responding appropriately.
  • Attention to Detail – Performing cleaning and maintenance tasks with precision to ensure high cleanliness standards.
  • Time Management – Effectively prioritizing and managing tasks to maintain efficient workflow.
  • Coordination – Adjusting actions in response to work demands or feedback from supervisors and team members.
  • Problem-Solving – Identifying issues, such as spills or equipment malfunctions, and determining effective solutions.
  • Communication – Conveying information effectively through spoken and written communication with colleagues and customers.
• Abilities
  • Oral Comprehension – Understanding verbal instructions and responding accordingly.
  • Written Comprehension – Reading and understanding work orders, safety procedures, and cleaning guidelines.
  • Manual Dexterity – Performing physical tasks such as sweeping, mopping, lifting, and handling cleaning tools with ease.
  • Stamina and Physical Endurance – Sustaining physical activity for extended periods, including standing, bending, and lifting.
  • Visual Attention to Detail – Noticing dirt, spills, or maintenance issues that require attention.

HEALTH, SAFETY, AND ENVIRONMENT (HSE) ACCOUNTABILITIES

• Responsibilities
  • Ensure a healthy and safe workplace
  • Identify and initiate correction of hazards
  • Assess and meet HSE needs of individual employees
• Key Activities
  • Train employees in safe work practices and procedures and ensure compliance
  • Stop any unsafe work practices
  • Report and analyze incidents and initiate preventative actions
• Accountability Measures
  • Performance Review
  • Incident investigation
  • Inspections and audits
  • Incident and near hit frequency by location
  • Involved in and support HSE Committee or equivalent

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Requires prolonged periods of standing, walking, or sitting.
• Frequent grasping, gripping, and repetitive hand movements.
• Must be able to lift and carry up to 50 lbs.; heavier lifting may require assistance, and employees are expected to use discretion in seeking help.
• Use of personal protective equipment (PPE) as required.
• Continuous exposure to moderate to loud noise levels.
• Occasional exposure to bodily fluids.
• Position requires occasional lifting, pulling, climbing, kneeling, and bending to perform cleaning and maintenance tasks.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Workstations located in air-conditioned offices with adequate lighting and shaded areas.  Must perform outdoors occasionally.

SUPERVISORY RESPONSIBILITY

This position has no direct supervisory responsibility

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time, with or without notice.