Operations Supervisor

SUMMARY

The Operations Supervisor runs an efficient and profitable department through productive drivers, customer retention, cost controls, and achievement of objectives. You will also be responsible to manage the diesel and trash trucks maintenance program, fleet annual inspections, cargo clearance for all port shipment arrivals.

ESSENTIAL DUTIES

• Oversees and manages the daily operations of diesel and trash services
• Develops and implement strategies to grow customer base for diesel and trash operations
• Meets and exceeds sales targets
• Reviews and approve work orders for trash and diesel invoicing
• Reviews and approve all trash and diesel fleet work orders
• Hires, trains, motivates, counsels, and monitors the performance of all Diesel and Trashco drivers.
• Directs and schedules the activities of all drivers.
• Review and approve driver timesheet
• Ensure all military base and Port Authority of Guam passes for all employees are current
• Ensure that all applicable regulatory requirements are met/followed/scheduled for all fleet vehicles, including DOT compliance requirements
• Ensure that all applicable regulatory requirements are met/followed/scheduled for drivers
• Responsible for cargo clearances for all port shipment arrivals
• Responsible for renewal of all fleet monthly registrations
• Responsible for maintenance program of all trash and diesel trucks
• Responsible for renewal of tanker truck “tank” annual inspections
• Responsible for tanker truck annual meter calibrations

QUALIFICATIONS

• Education
  • High School Diploma, or its equivalent
• Experience
  • 1-3 years’ experience in Logistics
• Licensure
  • Valid Guam Driver’s License

KNOWLEDGE, SKILLS, AND ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Knowledge
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
  • Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
• Skills
  • Monitoring/Assessing your performance to make improvements or take corrective action.
  • Service orientation skills, such as proactively looking for ways to assist others
  • Professional oral and written skills
  • Microsoft Office, primarily Outlook, Word, and Excel
  • Managing one’s own time and the time of others
  • Active listening skills, giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
  • Strong interpersonal skills – internal and external customers.
• Abilities
  • Ability to analyse and interpret internal reports including Profit & Loss Statement.
  • Ability to use standard computer software applications such as Microsoft Office (Word, Excel, Outlook, etc.) and internet functions.
  • Ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Ability to communicate information and ideas in speaking so others will understand.
  • Ability to read and understand information and ideas presented in writing.
  • Ability to communicate information and ideas in writing so others will understand.

HEALTH, SAFETY, AND ENVIRONMENT (HSE) ACCOUNTABILITIES

• Responsibilities
  • Follow standard safe work procedures
  • Identify and report hazards and environmental aspects
  • Follow reasonable instructions
  • Act responsibly for the safety of self and others
  • Participate in HSE improvement activities
  • Wear designated personal protective equipment
  • Ensure tools are in a safe condition before use
  • Adhere to site safety rules
  • Respond to spills or environmental incidents immediately
• Key Activities
  • Report all unsafe situations immediately to supervisor/manager
  • Take corrective action within own ability and report to supervisor/manager
  • Report all injuries, near hits, and plant or equipment damage
  • Support fellow employees
  • Support HSE committees
  • Ask about and keep informed of workplace hazards
  • Attend training as requested
• Accountability Measures
  • Process supervision
  • Current knowledge of HSE committee and discussions

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The physical requirements of this position involve sedentary work, which involves sitting most of the time
• Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body
• The worker is required to have close visual acuity to perform activities such as preparing and analyzing data and figures, and viewing a computer terminal

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• In door office, air conditioning, well-lit office space
• This role routinely operates standard office equipment such as computers, phones, photocopiers, and filing cabinets

SUPERVISORY RESPONSIBILITY

This position has direct supervisory responsibility

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time, with or without notice.