Sales Associate - Rental Equipment

SUMMARY

The Heavy Equipment Rental Sales Associate will be responsible for acquiring new customers and growing existing accounts by visiting job sites, military facilities, and other locations throughout the island for rental sales. This role involves identifying and securing local and regional business opportunities, developing strong relationships with clients, and providing exceptional customer service. The Sales Associate will promote the company's equipment rental services and solutions to meet customers' project needs while achieving sales targets and contributing to business growth.

Key Responsibilities:

• Conduct regular visits to job sites, military facilities, and other locations to identify potential customers and business opportunities.
• Build and maintain relationships with key stakeholders, including contractors, project managers, and procurement personnel.
• Address customer inquiries and issues promptly, providing exceptional service to enhance customer satisfaction.
• Present equipment rental solutions that meet customer requirements and project specifications.
• Negotiate rental agreements, terms, and conditions to maximize profitability while ensuring customer satisfaction.
• Monitor industry trends and market conditions to identify new business prospects and maintain a competitive edge.
• Collaborate with the operations team to ensure timely delivery and maintenance of rental equipment.
• Maintain a high level of product knowledge and stay up to date with the latest heavy equipment rental offerings.
• Achieve monthly and annual sales targets and report on sales performance and market conditions.

The role requires someone who is passionate about sales, enjoys being on the go, and is committed to driving business growth through hands-on customer engagement.

QUALIFICATIONS

• Education
  • High School diploma or equivalent
• Licensure
  • Valid Guam Driver’s License
• Experience
  • 2-3 years’ experience in sales, customer service, or construction and heavy equipment preferred

KNOWLEDGE, SKILLS, AND ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Knowledge
  • Knowledge of construction and heavy equipment industry
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Skills
  • Strong communication and interpersonal skills, self-motivated, goal-oriented, and capable of working independently
  • Persuasion — Persuading others to change their minds or behavior.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Service Orientation — Actively looking for ways to help people.
  • Speaking — Talking to others to convey information effectively.
  • Negotiation — Bringing others together and trying to reconcile differences.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

• Abilities
  • The ability to communicate information and ideas in speaking so others will understand.
  • The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • The ability to speak clearly so others can understand you.
  • The ability to identify and understand the speech of another person.
  • The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
  • The ability to travel island-wide and access military facilities

HEALTH, SAFETY, AND ENVIRONMENT (HSE) ACCOUNTABILITIES

• Responsibilities
  • Follow standard safe work procedures
  • Identify and report hazards and environmental aspects
  • Follow reasonable instructions
  • Act responsibly for the safety of self and others
  • Participate in HSE improvement activities
  • Wear designated personal protective equipment
  • Ensure tools are in a safe condition before use
  • Adhere to site safety rules
  • Respond to spills or environmental
• Key Activities
  • Report all unsafe situations immediately to Supervisor/Manager
  • Take corrective action within own ability and report to supervisor
  • Report all injuries, near hits and plant or equipment damage
  • Support fellow employees
  • Support HSE committees
  • Ask about and keep informed of workplace hazards
  • Attend training as requested
• Accountability Measures
  • Processes of Supervision
  • Current knowledge of HSE Committee and discussions

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The physical requirements of this position involve Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The worker is subject to inside and outside environmental conditions.

SUPERVISORY RESPONSIBILITY

This position has no direct supervisory responsibility

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time, with or without notice.