Automotive Technician

Inchcape is the leading global automotive distributor operating in more than 40 markets. We partner with some of the biggest brands in the business to power better mobility today and in the future.

Our diverse global team of over 20,000 talented people foster an inclusive and collaborative culture, championing a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, dedicated to shaping a successful and sustainable future for the industry.

Here, you will unlock your full potential with career opportunities and learning experiences. You’ll work with cutting-edge technology, ground-breaking innovation, and forward-thinking colleagues. If you are highly driven with a can-do attitude, and you bring out the best in yourself and others, then join us to power new futures.

Job Title: Automotive Technician

Department: Aftersales / Service
Location: Philippines
Reports to: Workshop Supervisor / Service Manager

Role Purpose

To perform vehicle diagnostics, maintenance, and repairs in line with manufacturer standards, ensuring high-quality workmanship, safety, and customer satisfaction.

Key Responsibilities

• Conduct routine maintenance such as oil changes, brake servicing, tire rotation, and fluid checks
• Diagnose mechanical and electrical issues using diagnostic tools and equipment
• Perform repairs on engines, transmissions, suspension systems, and other vehicle components
• Execute warranty and recall repairs in accordance with manufacturer guidelines
• Ensure all work is completed accurately and within the prescribed time standards
• Document findings, repairs performed, and parts used clearly in job orders
• Maintain cleanliness and organization of the workshop and tools
• Adhere to safety procedures and company policies at all times
• Collaborate with Service Advisors to provide technical explanations when needed
• Participate in ongoing technical training and certification programs

Qualifications & Experience

• Graduate of Automotive Technology or related vocational course
• TESDA certification (e.g., NC II in Automotive Servicing) preferred
• At least 2–3 years of experience as an Automotive Technician (preferably in a dealership setting)
• Experience working with OEM brands (e.g., CDJR, premium brands) is an advantage

Skills & Competencies

• Strong diagnostic and troubleshooting skills
• Knowledge of automotive systems (mechanical, electrical, electronic)
• Familiarity with diagnostic tools and workshop equipment
• Attention to detail and commitment to quality
• Time management and ability to meet service deadlines
• Team player with good communication skills
• Customer-focused mindset

Key Performance Indicators (KPIs)

• First-time fix rate
• Productivity and efficiency (labor hours vs. standard time)
• Quality of work / comeback rate
• Compliance with safety and process standards
• Training and certification completion

Working Conditions

• Workshop-based role with exposure to tools, machinery, and varying temperatures
• May require overtime or weekend work depending on service demand

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.