Back Office IT Business Analyst

Responsibilities:
• Gathering, validating and documenting business requirements from stakeholders, including conducting stakeholder analysis, and ensuring requirements are testable, traceable and aligned with business goals.

• Documentation of all functional and non-functional requirements plus any required business process flow materials

• Conduct business process analysis and identify areas for improvement to increase efficiency/effectiveness, reduce costs or mitigate risks

• Play the role of subject matter expert (SME) for all technology solutions and business processes related to the project and area of business change.

• Support the Project team with scope and objectives definition for IT projects, ensuring they are clearly communicated and understood by all stakeholders

• Collaborate with the development team, identify technical solutions and potential issues, and initiate innovative approaches to problem-solving

• Create project documents, including requirements specifications, functional design and technical design documents

• Work with project managers to ensure the project schedule, budget and scope are adhering to project plans

• Analysing commercial data such as budgets, sales results and forecasts

• Modelling business processes and identifying opportunities for process improvements

• Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts

• Creating functional specifications for solutions

• Estimating costs and identifying business savings

• Simplifying information and deciphering technical jargon so it is easily understood by the whole team

Requirements:

• Proven experience of working as an IT Business Analyst within a Global organisation and across multiple Portfolios, Programmes and Projects

• Experience in SAP SAP Vehicle Management System or SAP SD/MM/WM modules (business process and SAP system knowledge)
• More than 3 years’ experience in an IT Business Analyst role within the Retail Industry, preferably Automotive / Used Car businesses (but not essential)
• Demonstrable experience of working as a Business Analyst for SAP systems
• Effective stakeholder engagement – experienced in dealing with stakeholders at all levels of the organisation
• Critical thinking - The ability to understand and analyse problems and find solutions
• Problem solving - The ability to think creatively and work collaboratively with teams to solve business challenges
• Decision making - The ability to make decisions around things such as requirement prioritisation, scope, assessing viability of solutions etc.
• Good listener & communicator - Requirements gathering is a key part of the role so the ability to ask the right questions and correctly understand the information received is essential
• Documentation and writing skills - Business analysts will find themselves creating documents such as use cases and business requirement documents
• Certified to PMI-PBA or BCA BA Foundation level or equivalent Business Analysts certification (but not essential)