Body Technician

Inchcape is the leading global automotive distributor operating in more than 40 markets. We partner with some of the biggest brands in the business to power better mobility today and in the future.

Our diverse global team of over 20,000 talented people foster an inclusive and collaborative culture, championing a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, dedicated to shaping a successful and sustainable future for the industry.

Here, you will unlock your full potential with career opportunities and learning experiences. You’ll work with cutting-edge technology, ground-breaking innovation, and forward-thinking colleagues. If you are highly driven with a can-do attitude, and you bring out the best in yourself and others, then join us to power new futures.

JOB DESCRIPTION

Job Title: Body Technician

Reporting Line: Service Manager/Assistant Service Manager

Department: After Sales

Branch: Gadong Branch

Job Band: BRN B9_45-BRN Band 9_45

JOB SUMMARY

Responsible for carrying out all levels of body repair work—ranging from light to super heavy—according to Toyota repair standards and timelines. This role requires a high level of workmanship, attention to detail, and accountability to ensure the quality and integrity of every repair.

DUTIES AND RESPONSIBILITIES

1. Day to Day Operations

• Perform body repair and panel beating tasks including light, medium, heavy, and super heavy repairs in line with Toyota standards.
• Use appropriate tools and techniques to restore vehicles to factory specifications.
• Ensure all repair jobs are completed within the standard timeframes and communicate any potential delays or issues to the Foreman or Leadman promptly.
• Maintain a zero repeat repair or back job rate by ensuring high-quality, first-time-right repairs.
• Prevent errors in part ordering by diagnosing damage correctly and completely ensuring zero return or cancellation of ordered parts.
• Conduct thorough assessments of vehicle damage to avoid misdiagnosis and ensure proper work planning.
• Follow all workshop safety protocols and uphold workplace cleanliness and organization.
• Support team efficiency by working collaboratively with colleagues and contributing to continuous improvement.

2. Other Task

• Perform any other reasonable request or work task as allocated by the department manager and other senior management.

3. Quality Control

• Enforce and implement all policies, procedures and systems of workshop operations based on the BP Global Standards/Inchcape Standards.
• Monitor job quality through quality control inspections, comeback reports and complaints.
• Target market development for the periodic maintenance and repair work/target market segments.
• Monitor service shop environmental and safety issues.
• Maintain regular contact with BP Principal (distributor and Inchcape). 

4. Action Oriented

• Demonstrated enthusiasm, drive, and determination to get ahead and pursue goals energetically; shows self-confidence and optimistic outlook; acts initiative and takes responsibility for one’s own work and for the safety of others.  

5. Adaptability

• Shows awareness for one’s own strengths and weaknesses’ works comfortably in uncertain conditions with no or little direction and information; accepts new ideas and supports changes initiative; adapts or changes one’s opportunities to improve; can absorb new information and learn new techniques; maintains stable performance under pressure and in stressful work situations.

6. Communication

• Encourages communication throughout the organization; shares information with others and clearly communicates awareness of strengths and weakness and admits mistakes; and maintains relationships with people at all levels in the organization. 

7. Customer Focus / Quality

• Focuses on identifying and meeting customer’s needs by taking their interests and complaints seriously; Delivers prompt, efficient and personalized service; Shows empathy and understanding for others’ views and attitudes; and ensures professional, high quality work standards are met; Accepts criticism without hostility or defensiveness and uses it constructively to move forward. 

8. Time and Task Management

• Manages time effectively and shows punctuality; completes tasks on time; structures work activities in a systematic way; Respects and follows company policies; shows organizational commitment; Ensures safety at the workplace;  
  how receptiveness to being managed and co-operate willingly; Demonstrates detailed job knowledge. Manual; ability and technical expertise in one’s own area. 

9. General

• Ensures proper documentation of all receiving activities. 
• Ensure and practice the outmost protection of office confidentiality. 
• Ensures the security and maintenance of a clean and organized filing system. 
• Assists in monthly inventory counts and reconciliation. 
• Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing prompt follow-up. 
• Is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to rules and regulations established in the employee handbook and the company policies concerning fire, health & safety. 
• To report for duty punctually wearing the correct uniform. 
• To maintain a high standard of personal appearance and hygiene and adhere to the company and department grooming standards. 
• To comply with local legislation as required. 
• To attend training sessions and meetings as and when required. 
• To be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to their departments/areas if required, to meet business demands and service needs. 
• Maintains positive guest and colleague interactions with good working relationships. 
• Exercise responsible management and behavior always and positively representing the company. 
• Respond to request to undertake any reasonable tasks and secondary duties to changes as dictated by the industry, and company. 

QUALIFICATION REQUIREMENTS:

Education & Experience

• Minimum Education: Completion of a certified Automotive Course.
• Experience: Minimum of 3 years of hands-on experience in panel beating/body repair within the automotive industry.
• In-depth knowledge of vehicle body structures and repair techniques.
• Familiarity with Toyota repair standards is highly preferred.
• Strong diagnostic and problem-solving skills with attention to detail.
• Good time management and ability to work under pressure to meet deadlines.
• Commitment to safety, quality, and team collaboration.
• Physically fit and able to perform tasks requiring prolonged standing, lifting, and manual work.

Acquired Skills

• Good time management and ability to work under pressure to meet deadlines.
• Commitment to safety, quality, and team collaboration.
• Physically fit and able to perform tasks requiring prolonged standing, lifting, and manual work.

Licensure

• Drivers License “Class 3”

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.