PDI Technician

Inchcape is the leading global automotive distributor operating in more than 40 markets. We partner with some of the biggest brands in the business to power better mobility today and in the future.

Our diverse global team of over 20,000 talented people foster an inclusive and collaborative culture, championing a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, dedicated to shaping a successful and sustainable future for the industry.

Here, you will unlock your full potential with career opportunities and learning experiences. You’ll work with cutting-edge technology, ground-breaking innovation, and forward-thinking colleagues. If you are highly driven with a can-do attitude, and you bring out the best in yourself and others, then join us to power new futures.

Job Title: PDI Technician

Reporting Line: Assistant Service Manager

Department: After Sales

Branch: PDI Branch

Salary Band: BRN B9_43-BRN Band 9_43

JOB SUMMARY

Responsible to perform mechanical checks, accessory installations, and vehicle customizations on brand-new vehicles to ensure they meet manufacturer and dealership standards before delivery to customers. This position plays a vital role in delivering quality and satisfaction to new vehicle owners

DUTIES AND RESPONSIBILITIES

1. Day to Day Operations

• Conduct mechanical and functional inspections on brand-new vehicles as per manufacturer PDI checklists.
• Perform installation of accessories (e.g., body kits, parking sensors, navigation systems, etc.) as requested by customers or standard requirements.
• Carry out vehicle customizations and enhancements as per dealership offerings and customer preferences.
• Diagnose and resolve minor mechanical or electrical issues before delivery.
• Ensure all fluids, tire pressures, lighting systems, and safety features are functioning correctly.
• Report any damages, discrepancies, or technical issues to the supervisor and initiate corrective actions.
• Coordinate with Parts and Body & Paint departments for required repair requests or part replacements.
• Perform quality checks after installation or repairs to ensure the vehicle is delivery ready.
• Adhere to all safety, quality, and environmental regulations set by the company and manufacturer.

2. Other Task

• Perform any other reasonable request or work task as allocated by the department manager and other senior management.

3. Quality Control

• Enforce and implement all policies, procedures and systems of workshop operations based on the BP Global Standards/Inchcape Standards.
• Monitor job quality through quality control inspections, comeback reports and complaints.
• Target market development for the periodic maintenance and repair work/target market segments.
• Monitor service shop environmental and safety issues.
• Maintain regular contact with BP Principal (distributor and Inchcape). 

4. Action Oriented

• Demonstrated enthusiasm, drive, and determination to get ahead and pursue goals energetically; shows self-confidence and optimistic outlook; acts initiative and takes responsibility for one’s own work and for the safety of others.  

5. Adaptability

• Shows awareness for one’s own strengths and weaknesses’ works comfortably in uncertain conditions with no or little direction and information; accepts new ideas and supports changes initiative; adapts or changes one’s opportunities to improve; can absorb new information and learn new techniques; maintains stable performance under pressure and in stressful work situations.

6. Communication

• Encourages communication throughout the organization; shares information with others and clearly communicates awareness of strengths and weakness and admits mistakes; and maintains relationships with people at all levels in the organization. 

7. Customer Focus / Quality

• Focuses on identifying and meeting customer’s needs by taking their interests and complaints seriously; Delivers prompt, efficient and personalized service; Shows empathy and understanding for others’ views and attitudes; and ensures professional, high quality work standards are met; Accepts criticism without hostility or defensiveness and uses it constructively to move forward. 

8. Time and Task Management

• Manages time effectively and shows punctuality; completes tasks on time; structures work activities in a systematic way; Respects and follows company policies; shows organizational commitment; Ensures safety at the workplace;  
  how receptiveness to being managed and co-operate willingly; Demonstrates detailed job knowledge. Manual; ability and technical expertise in one’s own area. 

9. General

• Ensures proper documentation of all receiving activities. 
• Ensure and practice the outmost protection of office confidentiality. 
• Ensures the security and maintenance of a clean and organized filing system. 
• Assists in monthly inventory counts and reconciliation. 
• Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing prompt follow-up. 
• Is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to rules and regulations established in the employee handbook and the company policies concerning fire, health & safety. 
• To report for duty punctually wearing the correct uniform. 
• To maintain a high standard of personal appearance and hygiene and adhere to the company and department grooming standards. 
• To comply with local legislation as required. 
• To attend training sessions and meetings as and when required. 
• To be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to their departments/areas if required, to meet business demands and service needs. 
• Maintains positive guest and colleague interactions with good working relationships. 
• Exercise responsible management and behavior always and positively representing the company. 
• Respond to request to undertake any reasonable tasks and secondary duties to changes as dictated by the industry, and company. 

QUALIFICATION REQUIREMENTS:

Education & Experience

• Minimum Education: Certificate or Diploma in Automotive Technology or a related field.
• Completed Toyota OEM Training Modules on Toyota Technician and Certified Toyota Technician or Equivalent.
• At least 3 years of relevant experience in automotive service, mechanical work, or PDI operations (experience with brand-new vehicles preferred).

Acquired Skills

• Proficient in the use of automotive tools and diagnostic equipment.
• Knowledge of vehicle electrical and mechanical systems.
• Ability to read and follow manufacturer guidelines and technical documentation.
• Strong attention to detail and commitment to quality workmanship.
• Ability to work efficiently both independently and as part of a team.
• Good organizational and time management skills.
• Physically fit to handle workshop tasks

Licensure

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• Drivers License “ Class 3”

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.