PDI Technician

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Date: 5 Jun 2025

Location: Bandar Seri Begawan, Brunei

Company: inchcape

JOB DESCRIPTION

 

Job Title: PDI Technician

Reporting Line: Assistant Service Manager

Department: After Sales

Branch: PDI Branch

Job Band: BRN B9_43-BRN Band 9_43

 

JOB SUMMARY

 

Responsible to perform mechanical checks, accessory installations, and vehicle customizations on brand-new vehicles to ensure they meet manufacturer and dealership standards before delivery to customers. This position plays a vital role in delivering quality and satisfaction to new vehicle owners

 

DUTIES AND RESPONSIBILITIES

  1. Day to Day Operations
  • Conduct mechanical and functional inspections on brand-new vehicles as per manufacturer PDI checklists.
  • Perform installation of accessories (e.g., body kits, parking sensors, navigation systems, etc.) as requested by customers or standard requirements.
  • Carry out vehicle customizations and enhancements as per dealership offerings and customer preferences.
  • Diagnose and resolve minor mechanical or electrical issues before delivery.
  • Ensure all fluids, tire pressures, lighting systems, and safety features are functioning correctly.
  • Report any damages, discrepancies, or technical issues to the supervisor and initiate corrective actions.
  • Coordinate with Parts and Body & Paint departments for required repair requests or part replacements.
  • Perform quality checks after installation or repairs to ensure the vehicle is delivery ready.
  • Adhere to all safety, quality, and environmental regulations set by the company and manufacturer.

 

  1. Other Task
  • Perform any other reasonable request or work task as allocated by the department manager and other senior management.

 

  1. Quality Control
  • Enforce and implement all policies, procedures and systems of workshop operations based on the BP Global Standards/Inchcape Standards.
  • Monitor job quality through quality control inspections, comeback reports and complaints.
  • Target market development for the periodic maintenance and repair work/target market segments.
  • Monitor service shop environmental and safety issues.
  • Maintain regular contact with BP Principal (distributor and Inchcape). 

 

  1. Action Oriented
  • Demonstrated enthusiasm, drive, and determination to get ahead and pursue goals energetically; shows self-confidence and optimistic outlook; acts initiative and takes responsibility for one’s own work and for the safety of others.  

 

  1. Adaptability
  • Shows awareness for one’s own strengths and weaknesses’ works comfortably in uncertain conditions with no or little direction and information; accepts new ideas and supports changes initiative; adapts or changes one’s opportunities to improve; can absorb new information and learn new techniques; maintains stable performance under pressure and in stressful work situations.

 

  1. Communication
  • Encourages communication throughout the organization; shares information with others and clearly communicates awareness of strengths and weakness and admits mistakes; and maintains relationships with people at all levels in the organization. 

 

  1. Customer Focus / Quality
  • Focuses on identifying and meeting customer’s needs by taking their interests and complaints seriously; Delivers prompt, efficient and personalized service; Shows empathy and understanding for others’ views and attitudes; and ensures professional, high quality work standards are met; Accepts criticism without hostility or defensiveness and uses it constructively to move forward. 

 

  1. Time and Task Management
  • Manages time effectively and shows punctuality; completes tasks on time; structures work activities in a systematic way; Respects and follows company policies; shows organizational commitment; Ensures safety at the workplace;  
    how receptiveness to being managed and co-operate willingly; Demonstrates detailed job knowledge. Manual; ability and technical expertise in one’s own area. 

 

  1. General
  • Ensures proper documentation of all receiving activities. 
  • Ensure and practice the outmost protection of office confidentiality. 
  • Ensures the security and maintenance of a clean and organized filing system. 
  • Assists in monthly inventory counts and reconciliation. 
  • Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing prompt follow-up. 
  • Is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to rules and regulations established in the employee handbook and the company policies concerning fire, health & safety. 
  • To report for duty punctually wearing the correct uniform. 
  • To maintain a high standard of personal appearance and hygiene and adhere to the company and department grooming standards. 
  • To comply with local legislation as required. 
  • To attend training sessions and meetings as and when required. 
  • To be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to their departments/areas if required, to meet business demands and service needs. 
  • Maintains positive guest and colleague interactions with good working relationships. 
  • Exercise responsible management and behavior always and positively representing the company. 
  • Respond to request to undertake any reasonable tasks and secondary duties to changes as dictated by the industry, and company. 

 

QUALIFICATION REQUIREMENTS:

Education & Experience

  • Minimum Education: Certificate or Diploma in Automotive Technology or a related field.
  • At least 3 years of relevant experience in automotive service, mechanical work, or PDI operations (experience with brand-new vehicles preferred).

 

Acquired Skills

  • Proficient in the use of automotive tools and diagnostic equipment.
  • Knowledge of vehicle electrical and mechanical systems.
  • Ability to read and follow manufacturer guidelines and technical documentation.
  • Strong attention to detail and commitment to quality workmanship.
  • Ability to work efficiently both independently and as part of a team.
  • Good organizational and time management skills.
  • Physically fit to handle workshop tasks

 

Licensure

            `

  • Drivers License “ Class 3”