Paint Technician

Inchcape is the leading global automotive distributor operating in more than 40 markets. We partner with some of the biggest brands in the business to power better mobility today and in the future.

Our diverse global team of over 20,000 talented people foster an inclusive and collaborative culture, championing a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, dedicated to shaping a successful and sustainable future for the industry.

Here, you will unlock your full potential with career opportunities and learning experiences. You’ll work with cutting-edge technology, ground-breaking innovation, and forward-thinking colleagues. If you are highly driven with a can-do attitude, and you bring out the best in yourself and others, then join us to power new futures.

Job Title: Paint Technician

Reporting Line: Assistant Service Manager

Department: After Sales

Branch: PDI Branch

Salary Band: BRN B9_43-BRN Band 9_43

JOB SUMMARY

Responsible for performing painting tasks on customer vehicles in accordance with Toyota standards and within the allocated repair times. This role demands precision, efficiency, and a commitment to delivering top-quality finishes without the need for repeat work.

DUTIES AND RESPONSIBILITIES

1. Day to Day Operations

• Perform painting tasks on vehicles including light, medium, heavy, and super heavy repairs, following Toyota standards and procedures.
• Prepare vehicle surfaces by sanding, masking, priming, and cleaning to ensure proper paint application.
• Mix and match paint colours accurately using computerized systems or manual techniques.
• Operate spray guns and other painting tools with precision to ensure high-quality finishes.
• Complete all assigned jobs within the promised timeframes, and immediately report any delays or issues to the Foreman.
• Ensure zero repeat repairs or back jobs through careful preparation and execution.
• Prevent unnecessary part order cancellations or returns by accurately assessing job requirements.
• Avoid misdiagnosis by performing thorough evaluations before starting paint or polishing work.
• Maintain cleanliness and safety of the paint booth and work area at all times.
• Follow all safety, environmental, and quality standards set by the workshop.

2. Other Task

• Perform any other reasonable request or work task as allocated by the department manager and other senior management.

3. Quality Control

• Enforce and implement all policies, procedures and systems of workshop operations based on the BP Global Standards/Inchcape Standards.
• Monitor job quality through quality control inspections, comeback reports and complaints.
• Target market development for the periodic maintenance and repair work/target market segments.
• Monitor service shop environmental and safety issues.
• Maintain regular contact with BP Principal (distributor and Inchcape). 

4. Action Oriented

• Demonstrated enthusiasm, drive, and determination to get ahead and pursue goals energetically; shows self-confidence and optimistic outlook; acts initiative and takes responsibility for one’s own work and for the safety of others.  

5. Adaptability

• Shows awareness for one’s own strengths and weaknesses’ works comfortably in uncertain conditions with no or little direction and information; accepts new ideas and supports changes initiative; adapts or changes one’s opportunities to improve; can absorb new information and learn new techniques; maintains stable performance under pressure and in stressful work situations.

6. Communication

• Encourages communication throughout the organization; shares information with others and clearly communicates awareness of strengths and weakness and admits mistakes; and maintains relationships with people at all levels in the organization. 

7. Customer Focus / Quality

• Focuses on identifying and meeting customer’s needs by taking their interests and complaints seriously; Delivers prompt, efficient and personalized service; Shows empathy and understanding for others’ views and attitudes; and ensures professional, high quality work standards are met; Accepts criticism without hostility or defensiveness and uses it constructively to move forward. 

8. Time and Task Management

• Manages time effectively and shows punctuality; completes tasks on time; structures work activities in a systematic way; Respects and follows company policies; shows organizational commitment; Ensures safety at the workplace;  
  how receptiveness to being managed and co-operate willingly; Demonstrates detailed job knowledge. Manual; ability and technical expertise in one’s own area. 

9. General

• Ensures proper documentation of all receiving activities. 
• Ensure and practice the outmost protection of office confidentiality. 
• Ensures the security and maintenance of a clean and organized filing system. 
• Assists in monthly inventory counts and reconciliation. 
• Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing prompt follow-up. 
• Is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to rules and regulations established in the employee handbook and the company policies concerning fire, health & safety. 
• To report for duty punctually wearing the correct uniform. 
• To maintain a high standard of personal appearance and hygiene and adhere to the company and department grooming standards. 
• To comply with local legislation as required. 
• To attend training sessions and meetings as and when required. 
• To be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to their departments/areas if required, to meet business demands and service needs. 
• Maintains positive guest and colleague interactions with good working relationships. 
• Exercise responsible management and behavior always and positively representing the company. 
• Respond to request to undertake any reasonable tasks and secondary duties to changes as dictated by the industry, and company. 

QUALIFICATION REQUIREMENTS:

Education & Experience

• Minimum Education: Certified Automotive Course or relevant technical training.
• Experience: At least 3 years of hands-on experience in automotive painting within the industry.
• Strong knowledge of automotive paint systems, surface preparation, and polishing techniques.
• Familiarity with Toyota repair and paint standards is a strong advantage.

Acquired Skills

• Can carry out surface preparation (substrate treatment, putty application, surfacer application and body sealer application) by his/herself.
• Can carry out color matching of solid color by his/herself.
• Can carry out solid color spraying by his/herself.
• Can carry out masking and polishing by themselves.
• Familiar with basic elements of Paint repair
• Understand the principle behind spray gun and types of spray gun
• Can carry out putty application and purpose of putty application
• Can carry out Primer Surfacer application
• Can identify the paint defects and procedure to rectify defect
• Understand the importance of quality paint repairs.
• Can perform paint repairs in timely manner
• Able to understand job instructions in English Language

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.