Body Technician

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Date: 29 Apr 2026

Location: BN

Company: inchcape

JOB DESCRIPTION

 

Job Title: Body Technician

Reporting Line: Service Manager/Assistant Service Manager

Department: After Sales

Branch: Gadong Branch

Salary Band: BRN B9_45-BRN Band 9_45

 

JOB SUMMARY

 

Responsible for carrying out all levels of body repair work—ranging from light to super heavy—according to Toyota repair standards and timelines. This role requires a high level of workmanship, attention to detail, and accountability to ensure the quality and integrity of every repair.

 

DUTIES AND RESPONSIBILITIES

  1. Day to Day Operations
  • Perform body repair and panel beating tasks including light, medium, heavy, and super heavy repairs in line with Toyota standards.
  • Use appropriate tools and techniques to restore vehicles to factory specifications.
  • Ensure all repair jobs are completed within the standard timeframes and communicate any potential delays or issues to the Foreman or Leadman promptly.
  • Maintain a zero repeat repair or back job rate by ensuring high-quality, first-time-right repairs.
  • Prevent errors in part ordering by diagnosing damage correctly and completely ensuring zero return or cancellation of ordered parts.
  • Conduct thorough assessments of vehicle damage to avoid misdiagnosis and ensure proper work planning.
  • Follow all workshop safety protocols and uphold workplace cleanliness and organization.
  • Support team efficiency by working collaboratively with colleagues and contributing to continuous improvement.

 

  1. Other Task
  • Perform any other reasonable request or work task as allocated by the department manager and other senior management.

 

  1. Quality Control
  • Enforce and implement all policies, procedures and systems of workshop operations based on the BP Global Standards/Inchcape Standards.
  • Monitor job quality through quality control inspections, comeback reports and complaints.
  • Target market development for the periodic maintenance and repair work/target market segments.
  • Monitor service shop environmental and safety issues.
  • Maintain regular contact with BP Principal (distributor and Inchcape). 

 

  1. Action Oriented
  • Demonstrated enthusiasm, drive, and determination to get ahead and pursue goals energetically; shows self-confidence and optimistic outlook; acts initiative and takes responsibility for one’s own work and for the safety of others.  

 

  1. Adaptability
  • Shows awareness for one’s own strengths and weaknesses’ works comfortably in uncertain conditions with no or little direction and information; accepts new ideas and supports changes initiative; adapts or changes one’s opportunities to improve; can absorb new information and learn new techniques; maintains stable performance under pressure and in stressful work situations.

 

  1. Communication
  • Encourages communication throughout the organization; shares information with others and clearly communicates awareness of strengths and weakness and admits mistakes; and maintains relationships with people at all levels in the organization. 

 

  1. Customer Focus / Quality
  • Focuses on identifying and meeting customer’s needs by taking their interests and complaints seriously; Delivers prompt, efficient and personalized service; Shows empathy and understanding for others’ views and attitudes; and ensures professional, high quality work standards are met; Accepts criticism without hostility or defensiveness and uses it constructively to move forward. 

 

  1. Time and Task Management
  • Manages time effectively and shows punctuality; completes tasks on time; structures work activities in a systematic way; Respects and follows company policies; shows organizational commitment; Ensures safety at the workplace;  
    how receptiveness to being managed and co-operate willingly; Demonstrates detailed job knowledge. Manual; ability and technical expertise in one’s own area. 

 

  1. General
  • Ensures proper documentation of all receiving activities. 
  • Ensure and practice the outmost protection of office confidentiality. 
  • Ensures the security and maintenance of a clean and organized filing system. 
  • Assists in monthly inventory counts and reconciliation. 
  • Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing prompt follow-up. 
  • Is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to rules and regulations established in the employee handbook and the company policies concerning fire, health & safety. 
  • To report for duty punctually wearing the correct uniform. 
  • To maintain a high standard of personal appearance and hygiene and adhere to the company and department grooming standards. 
  • To comply with local legislation as required. 
  • To attend training sessions and meetings as and when required. 
  • To be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to their departments/areas if required, to meet business demands and service needs. 
  • Maintains positive guest and colleague interactions with good working relationships. 
  • Exercise responsible management and behavior always and positively representing the company. 
  • Respond to request to undertake any reasonable tasks and secondary duties to changes as dictated by the industry, and company. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

QUALIFICATION REQUIREMENTS:

Education & Experience

  • Minimum Education: Completion of a certified Automotive Course.
  • Experience: Minimum of 3 years of hands-on experience in panel beating/body repair within the automotive industry.
  • In-depth knowledge of vehicle body structures and repair techniques.
  • Familiarity with Toyota repair standards is highly preferred.
  • Strong diagnostic and problem-solving skills with attention to detail.
  • Good time management and ability to work under pressure to meet deadlines.
  • Commitment to safety, quality, and team collaboration.
  • Physically fit and able to perform tasks requiring prolonged standing, lifting, and manual work.

 

Acquired Skills

  • Knows correct name of body parts and vehicle body construction.
  • Can carry out simple surface panel repair by his/herself.
  • Can carry out putty application by his/herself.
  • Can carry out welding by his/herself (Spot weld, CO2-MIG weld [plug welding, butt welding, lap welding] correctly).
  • Equipped with basic knowledge of body structure
  • Understand and knowledgeable on procedure to repair damage vehicle
  • Can perform removal and installation of vehicle parts
  • Can carry out putty application and putty shaping
  •  Can perform body repairs in timely manner
  •  Able to understand job instructions in English Language

 

 

Licensure

  • Drivers License “Class 3”