Warranty Administrator

Inchcape is the leading global automotive distributor operating in more than 40 markets. We partner with some of the biggest brands in the business to power better mobility today and in the future.
Our diverse global team of over 20,000 talented people foster an inclusive and collaborative culture, championing a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, dedicated to shaping a successful and sustainable future for the industry.
Here, you will unlock your full potential with career opportunities and learning experiences. You’ll work with cutting-edge technology, ground-breaking innovation, and forward-thinking colleagues. If you are highly driven with a can-do attitude, and you bring out the best in yourself and others, then join us to power new futures.
 

Our Aftersales Team is currently looking for a talented Warranty Administrator to be the responsible for preparing, monitoring and submitting warranty claims and preapproval claims to the OEM and or distributor. Ensuring all claims meet In Control Standards and adhere to the OEM/manufacturer standards for warranty claims. Carry out internal monthly audits of the SOWs.
 

Here’s what you’ll be doing:
•    Process OEM warranty claims in the portals on a timely basis and invoicing the associated service orders for the warranty claims in accordance to OEM service level agreements
•    Ensures the appropriate notes are added on warranty claims
•    Submit and monitor preapproval warranty claims in accordance to OEM service level agreements
•    Ensures all pending approval and or rejected claims have required information as per the OEM submission guidelines 
•    Assist with the scrapping of warranty parts
•    Carry out monthly audits of warranty SOWs
•    To be up to date with all OEM warranty training
•    Update warranty log with the appropriate status for warranty claims 
•    Maintain warranty data spreadsheets with required information
•    Performs other duties assigned from time to time.

We'll make a match if you meet the following requirements:
•    High school education
•    Computer literacy with good working knowledge of Microsoft Office
•    Proven experience performing administrative tasks.
•    Excellent verbal and written communication skills
•    Highly organized, creating and maintaining structure
•    Good analytical skills and critical thinking

Role Information:
•    Reports to: Aftersales Support Manager
•    Location: Warrens, St. Michael
•    Work Model: Hybrid
 

At Inchcape Americas, we are committed to building a diverse, inclusive, and authentic workplace. Inchcape is for everyone. If you are enthusiastic about this role and share our values of delivering great experiences through innovative thinking and working better together, we invite you to apply.
 
We support diversity and inclusion in all its forms, without discrimination based on age, gender, sexual orientation, nationality, religion, or disability.