Service Advisor

• Are you passionate about cars and customer service?
• Do you have a knack for solving problems and ensuring the smooth operation of vehicles?
• If so, we have an exciting opportunity for you to become a valuable part of our team as a Service Advisor Automotive!

Keystar Autoworld specialise in new and used Subaru, Mitsubishi, Kia, Volkswagen, Isuzu and Jeep vehicles.
 

Our highly successful Keystar team located at Rothwell has an opportunity for an energectic Service Advisor who is passionate about vehicles and providing exceptional customer service through understanding the needs of our customers and making a difference, to join the team!   
 

What's the opportunity?  

As a Service Advisor, you will be the face of our service department, providing essential guidance and support to our valued customers. Your role will involve:
 

• Greeting and assisting customers promptly and professionally.
• Conducting vehicle assessments and diagnosing issues.
• Recommending necessary repairs and maintenance.
• Explaining service recommendations in a clear and understandable manner.
• Coordinating service appointments and managing work orders.
• Ensuring accurate billing and payment processing.
• Maintaining a high level of customer satisfaction and loyalty.

To excel in this role, you will show:  

• Automotive knowledge, Aftersales and a passion for cars.
• Strong interpersonal and communication skills.
• Exceptional customer service abilities.
• Ability to multitask in a fast-paced environment.
• Attention to detail and problem-solving skills.
• Computer proficiency for record-keeping and invoicing.

Benefits and working for us:  

• Access to our employee benefits program including company car rental program, discounts on vehicle purchases and services, free annual flu vaccination, corporate health care plan with Bupa, financial services support, and a comprehensive employee wellbeing program. 
• Career and development opportunities – providing you with a sense of purpose and direction, you drive your destiny with Inchcape
• Supportive team environment – We Foster a positive and supportive culture
• Recognition and Rewards  – We recognise individual and team accomplishments

If you thrive on delivering a great experience, APPLY NOW and don’t miss out on this Career opportunity!   

Want to know more about what it is like to work at Inchcape? Please visit our website www.inchcape.com.au to discover more about our workplace culture.

Please note that only short-listed candidates will be contacted. We take this opportunity to thank you for your interest in working with us.​