People Services Analyst
Date: 16 Apr 2025
Location: Carolina, Puerto Rico
Company: inchcape
Inchcape is the leading global automotive distributor operating in more than 40 markets. We partner with some of the biggest brands in the business to power better mobility today and in the future.
Our diverse global team of over 20,000 talented people foster an inclusive and collaborative culture, championing a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, dedicated to shaping a successful and sustainable future for the industry.
Here, you will unlock your full potential with career opportunities and learning experiences. You’ll work with cutting-edge technology, ground-breaking innovation, and forward-thinking colleagues. If you are highly driven with a can-do attitude, and you bring out the best in yourself and others, then join us to power new futures.
Our People Team is currently looking for a talented People Services Analyst to be involved in a wide range of support activities inside the People department. This role will be responsible for maintaining and updating employee records, ensuring accuracy and readiness for audits. This role involves meticulous data management, compliance with legal and company policies, and support in various HR functions to ensure a positive employee experience and the smooth operation of the People department.
Here’s what you’ll be doing:
• Maintenance and updating of People databases such as Payroll System, People Hub, employee files, job descriptions, cost centers, salaries, and variable compensation schemes.
• Support operations related to costs, headcount control, absenteeism, vacations, provisions in collaboration with the finance department and other stakeholders.
• Ensure up to date knowledge of all employment policies and procedures, industry trends, employment law and best practice to provide first level advice and input as required.
• Act as a point of contact for employees to discuss confidential matters or grievances.
• Payroll management and associated In Controls, in collaboration with PBP and payroll approvers and reviewers.
• Manage individual review cycles for designated area, sending reminders to managers when reviews are due and signposting staff and Line Managers to further support and guide.
• Handle People procurement processes along with purchase orders and invoicing, within the annual budget (AOP).
• Prepare and produce metrics and reports related to the People area to support evidence-based decision making.
• Collects and compiles HR metrics and data from a variety of sources including the human resource information system (PH) and payroll outputs, management and employee surveys, exit interviews, employment records, government labor statistics, competitors’ practices, and other sources.
• Collaborate with finance and procurement departments on HR-related cost management and benefits administration.
• Support the onboarding of new employees by facilitating orientation, paperwork completion and processing.
• Coordinating requests and delivery of all provisioning items (uniforms, welcome kits, badges) by new hire's start date.
• Handle the health and life insurance broker in conjunction with the procurement area, ensuring employee enrollment in these and other benefits.
• Responsible for appropriate follow-up of each required element in the onboarding process within time frames established.
• Nurture a positive working environment by embedding the company culture and values in the implementation of all people related initiatives.
We'll make a match if you meet the following requirements:
• Bachelor’s degree in human resources, Business Administration, Industrial Psychology, or related field required.
• 3-5 years of experience in related areas such as job classification and compensation, recruitment, selection, training, employee benefits, and/or equal opportunity compliance preferred.
• Proficient with or the ability to quickly learn the organization’s HRIS, payroll, and similar employee management software. (Successfactors desirable)
• Proficient with Microsoft Office Suite or related software.
• Strong analytical and problem-solving skills.
• Sound knowledge of employment legislation and its application.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Availability to travel upon requests to the company branches.
Role Information:
• Reports to: Head of HR – Caribbean Markets
• Location: Carolina, Puerto Rico.
• Work Model: Hybrid
At Inchcape Americas, we are committed to building a diverse, inclusive, and authentic workplace. Inchcape is for everyone. If you are enthusiastic about this role and share our values of delivering great experiences through innovative thinking and working better together, we invite you to apply.
We support diversity and inclusion in all its forms, without discrimination based on age, gender, sexual orientation, nationality, religion, or disability.