Warranty Administrator

Warranty Administrator – Inchcape Australasia (Christchurch)

Are you a skilled and passionate Warranty Administrator looking for a new opportunity? Join our dynamic team and contribute your expertise to a leading automotive service provider in Christchurch!

About Inchcape Australasia

Inchcape Australasia employs over 1,200 team members across Australia and New Zealand. As part of a global company, our mission is to bring mobility to the world’s communities – for today, tomorrow, and the better. With a diverse portfolio spanning distribution, fulfilment, retail, and financial services, we work with some of the world’s most recognized automotive brands, delivering exceptional customer experiences and driving innovation in the industry.

About the Role

As a Warranty Administrator in Christchurch, you'll play a key role in preparing and processing manufacturer warranty claims to maximize repair cost recovery. You'll assist with maintaining ISO records and helping Service Advisors with invoice preparation. The ideal candidate will have a solid mechanical aptitude and excellent administrative/computer skills.

This role requires attention to detail, the ability to work independently, and a strong commitment to meeting deadlines and following processes. Experience with Magix would be a plus, but not essential.

Key Responsibilities:

• Prepare and process warranty claims to ensure maximum cost recovery.
• Maintain ISO documentation and assist with Service Advisor invoice preparation.
• Handle administrative tasks, ensuring compliance with company processes.
• Work efficiently and independently while adhering to strict deadlines.
• Assist in inventory and parts management as needed.

Qualifications:

• Previous experience as a Warranty Clerk or Service Advisor in the automotive industry is preferred.
• Strong customer service skills, with a great phone manner.
• Proficient PC literacy and system skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Experience with Magix (a bonus).
• Automotive industry experience is advantageous but not required.

Benefits:

• Competitive salary and compensation package.
• Opportunities for professional growth and career advancement.
• Access to continuous training and development programs.
• Supportive and collaborative work environment.

Inclusion & Diversity

At Inchcape, we believe in the power of diversity and are committed to creating an inclusive workplace where everyone can belong, be themselves, and succeed. As an equal opportunity employer, we encourage applicants from all backgrounds and identities.

If you’re passionate about delivering exceptional service and thrive in a fast-paced environment, we want to hear from you!

Apply Now!

If this sounds like the perfect role for you, we encourage you to apply today and join our global automotive team in Christchurch. We look forward to hearing from you!

Please note: Only shortlisted candidates will be contacted. Thank you for your interest in working with us.