DMS Product Manager

About The Company 

Inchcape is the leading global automotive distributor operating in more than 40 markets. We partner with some of the biggest brands in the business to power better mobility today and in the future. 

Our diverse global team of over 18,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow 

The Digital Delivery Centres accelerate Inchcape’s digital journey by positively impacting the business and its customers through innovative and essential technological solutions. 

Through our top talents, we support the mobility of millions of people globally through the power of digital technology. 

Purpose of the Role

Inchcape has decided to adopt a SaaS application as our globally strategic solution to enable business operations in our Dealerships. This application is a mature ERP platform from a strategic vendor of Inchcape, it will be used to replace multiple existing legacy applications in 40+ markets over the coming years. DMS Platform organizational set-up is Product (IT Service) based, containing Finance area, CRM area, Vehicles Sales area, and AfterSales area for Retail - Service, Parts, and Bodyshop, DMS Product Manager for Europe & Africa will need to contribute to global template definition, its adoption in region and continuous improvement during the product lifecycle.
 

Job Role & Responsibilities
 

• Helping defining the product vision from inception to launch and lifecycle.
• Be responsible for target business process definition and its deployment in the region.
• Be responsible for requirements gathering and alignment with DMS Global Template.
• Be responsible for development Product backlog prioritization.
• Understanding and representing user needs.
• Collaborate with other Product Managers and Stakeholders to ensure end to end consistency along with understanding upstream and downstream impacts.
• Demonstrate new ideas and features to stakeholders inspiring and enthusing colleagues and users.
• Be responsible for digital customer experience, process efficiency and continuous improvement in assigned product area.
• Meet regularly with stakeholders, product developers and end users. 2
• Identifying and resolving solution gaps.
• Making sure Product area is compliant with group policies and procedures.
• Develop best technical and functional competence in-house.
• Ensure solution documentation and knowledge management company inside.
• Implement and drive agreed standardised process across all teams.

Qualifications
 

• Leading product / business process teams or initiatives 3+ years
• Business analysis and business process modelling experience 3+ years
• Experience in leading business requirements and/or solution design during ERP implementation
• PMP, MS Project, Jira for Projects.
• ERP process and technology experience.
• Microsoft Dynamics / Navision will be a bonus.
• Knowledge about the Automotive Industry desirable but not essential.
• Fluent in English language.
• Spanish language will be a bonus.
• Excellent verbal and written communication skills.
• Good Analytical skills.
• Strong business acumen and good business judgement with excellent influencing skills
• Must be very strongly process-driven with experience of working in a changing environment and the ability to work under pressure.
• Must be adept at problem solving and decision making, tenacious and resilient.

Realise your potential 

• Build a brilliant career, where you’re encouraged and supported to fulfil your ambition, mentored by excellent managers.  

• Explore exciting and rewarding career pathways, with regular promotion and performance reviews to help you progress.  

• Develop your expertise and upgrade your skills with continuous training in the latest tech advancements. 

If you have the skills, passion, and drive to thrive in this role, and you're ready to grow your career with a dynamic global team in the digital space, we want to hear from you! 

Click Apply Now or send your CV to recruitment_ddc@inchcape.com with the subject line: Application for DMS Product Manager