Senior Sales Administrator

Central Hub Senior Sales Administrator - Inchcape Derby

Salary £25,704pa

Benefits

• Vehicle purchase discounts – There are plenty ways that you & your family can Drive with Us at Inchcape, from vehicle discounts to service offers. Own your dream car for less.
• A pension that pays – Our flexible pension scheme gives you the freedom to plan for the future in a way that suits you. Choose exactly how much you want to contribute on a monthly basis
• Save as you earn plan- reap the rewards of Inchcape’s success and effortlessly grow your savings. Save every month for a set period in order to buy Inchcape shares at a discounted price.
• Life Assurance – we give you the peace of mind when you need it most
• Health Shield Cash Plan – Supporting your health and your wallet, this benefit reimburses you the cost of everyday health care from prescriptions to dental work.
• Employee Discounts with The Showroom – make your salary go further with the discounts and cashback offers available at over 1000 retailers
• Discount Gym membership – keep fit with our big brand gym & fitness offers
• Cycle to work scheme – get a new bike, equipment or both
• Employee Assistance Programme – We take employee wellbeing seriously at Inchcape, we offer a programme to support all our colleagues and families with whatever challenges they may face at work or at home 24/7 365 days a year.
• Customer Introduction Reward – refer someone to buy a car from us and we’ll pop some extra cash in your pay check.
• Holiday allowance rising with length of service – We reward long service with extra holiday
• Great career development – Receive industry leading training from the brand you represent whilst you develop your skills with the Inchcape training team
• And much more….

Job Introduction

The Central Senior Sales Administrator is responsible for the provision of an effective administration service to the sales departments within our Retail Centres, delivered by careful adherence to process.  They ensure the departments operate efficiently thorough the accurate and timely processing of sales related administrative processes, with all queries (internal and external) addressed promptly and thoroughly. They also manage the central team for their franchise on a day to day basis along with providing support and coaching.  Drive 5 behaviours are reflected within actions and conduct at all time.

Main Responsibilities

• Supervising the sales admin team
• Document all sales, ordering and processing vehicles sales
• Invoicing vehicles to end-users and internally between dealerships
• Deal effectively with customers and subcontractors requests
• Assisting sales team in processing a vehicle through the whole sales process
• Liaising with the brand regarding vehicle specification, ordering stock and bonuses
• Ensuring that all information required to tax vehicles is received in time to allow for scheduled handover
• Housekeeping Activities
• Autoline / VSB Housekeeping – run reports and correct vehicle records as required
• Other ad hoc duties as and when required

The Ideal Candidate

• Previous experience within a similar role
• Proven ability to build strong relationships; evidence of service that prioritises, meets and exceeds customer expectations; deals promptly with customer concerns
• Ability to organise and prioritise work effectively to achieve targets in a timely and efficient manner; consults colleagues and refers appropriately
• Able to evidence pride and enthusiasm for product and brand
• Sets high standards for self and others; works effectively in partnership with all colleagues; supports with actions that secure achievement of business objectives
• Ability to adapt and learn new tools and techniques, and willingness to embrace opportunities for change

About The Company

Inchcape is a leading independent global automotive distributor and retailer. We aim to deliver an outstanding customer experience at every one of our franchised dealerships, and to support this all our dealerships have specialist, manufacturer trained staff to ensure you and your car receive the best possible attention.

OUR VISION: To be the world’s most trusted automotive Distributor.

Inchcape is ambitious! We are pursuing a strategy of growth, both organically and by acquisition, across the globe. We have a number of exciting opportunities for equally ambitious talent.

At Inchcape we are dedicated to building a diverse, inclusive and authentic workplace, and believe that Inchcape is for Everyone. So if you’re excited about this role and you share our values to deliver great experiences through fresh thinking and working better together, we encourage you to apply. You may be just the right person for this or other roles. Please get in touch!