Apprentice Parts Advisor

Date: 19 Jun 2024

Location: Ellesmere Port, United Kingdom

Company: inchcape

Apprentice Parts Advisor

Mercedes Benz Cheshire Oaks
Apprentice Salary: £14,902.61

Does being an apprentice at a global automotive retailer appeal to you? Do you want to be trained to high standards by leading automotive brands? Are you ready to embark on exciting journey in a business going through an exciting period of transformation? 
If you’ve answered yes to all of the above, look no further, we’ve got just the opportunity for you!

We’re on the lookout for an Apprentice Parts Advisor. 

Our Audi division is a brand fuelled by the passion to create the ultimate customer experience. As our Apprentice Parts Advisor you can help us to do just that. We’re looking for the next generation of exceptional people to be part a growing team that delights our customers.

About Our Parts Department is at the heart of our operation and our Parts Advisors are responsible for controlling the stock of a wide range of vehicle parts and accessories. You’ll be ordering, selling and managing the stock to ensure that we meet the needs of our trade counter customers and to guarantee our workshop team have all the bits and bobs they need to complete their daily tasks.

Typically, your day-to-day responsibilities will include:
•    Giving advice to customers who are having problems with their vehicles •    Taking sales orders from customers both face-to-face and over the phone
•    Controlling the stock for vehicle parts and accessories
•    Maintaining an ordered stock room
•    Raising invoices for all the parts that have been sold
•    Working with our internal teams to ensure the right stock is available at the right time


We can teach you all of the points above, but ultimately, we’re looking for an enthusiastic, hardworking individual to join our team and embark on an exciting career. You’ll have excellent earning and progression opportunities available to you upon completing your apprenticeship – a fully qualified Parts Advisor!


Training provided: 
Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centres.  Expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. 
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the National Learning Centre. 
This is a fully rounded training experience where you will build life skills that last and gain both Apprenticeship qualifications and brand certifications. 


Qualifications received  
On successful completion of the one year 16 months programme you will receive the following:  ·    Level 2 Customer Service Practitioner Standard
·    Brand specific certifications 


Minimum entry requirements 
GCSE grades 9 – 4 (A – C) or equivalent in English, Maths and Science. In Scotland, applicants must have or be predicted to achieve Scottish National 5 Grades A - C or above in English, Maths and either a Science or Technical subject.  
'Equivalent' grades include: BTEC first diplomas and certificates, OCR Nationals, Key Skills Level 2, NVQs, Essential Skills (Wales), Functional Skills Level 2, Core Skills (Scotland).


Please note: 
For our apprenticeships, our training providers manage the recruitment for us. If you are interested please do apply and we’ll redirect you to our provider for the recruitment process to start

At Inchcape we are dedicated to building a diverse, inclusive and authentic workplace, and believe that Inchcape is for Everyone. So if you’re excited about this role and you share our values to deliver great experiences through fresh thinking and working better together, we encourage you to apply. You may be just the right person for this or other roles. Please get in touch!