Aftersales Staff

Aftersales Staff
Location: Jakarta
Job Details: Onsite - Permanent

Do you want to develop world-class skills, build a brilliant career, and thrive within a highly  supportive team? Join Inchcape Indonesia, part of Inchcape’s global network. 
You’ll play a key part in growing a global business that’s transforming our industry, working with the world’s leading automotive brands, and delivering great experiences for our customers.

Our Harley Davidson Aftersales team is seeking an Aftersales Staff to join our team in Jakarta. In this position you will manage and optimize the planning, ordering, distribution, and performance of spare parts, oil, and accessories (P&A) across dealers by aligning sales targets, inventory control, pricing, and market analysis to support sales growth and effective dealer operations.

What you’ll do:

1. Prepare plans and sales orders for spare parts, oil, and accessories (selling-in P&A targets and selling-out P&A targets) and allocate P&A to dealers.
2. Review, evaluate, and consolidate sales achievements to dealers.
3. Analyse the demand for parts, oil, and accessories for each dealer.
4. Analyse market conditions and potential as recommendations to dealers.
5.  Execute purchasing and input orders for parts, oil, and accessories in the H-DNet system (selling-in).
6. Calculate selling prices for parts, oil, and accessories; monitor and control proper margins (actual execution handled by Finance/Accounting).
7. Control dealer stock ratios.   
8. Monitor dealer accounts receivable (AR) payment status.
9. Prepare annual marketing/promotional budget planning and activity plans.
10.  Create Sales Orders (SO) and Delivery Orders (DO) in the internal system (DMS).
11. Prepare daily, weekly, monthly, and annual sales achievement reports. 
12. Allocate P&A shipments according to orders and received deliveries.
13.  Project-based: set up initial P&A stock and purchase aftermarket products.   
14.  Conduct Visual Merchandising training for P&A.

About you
To be successful in this role you will be:

•    Knowledge of Store/Showroom Operations concepts
•    Knowledge of Inventory Management
•    Selling Skills
•    Product and Parts & Accessories (P&A) Knowledge
•    Parts & Accessories (P&A) Display
•    Understanding of the Harley-Davidson brand profile and customer characteristics
•    Understanding of layout planning and visual merchandising techniques
•    English proficiency
•    Computer skills

Start your journey
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. You might be the perfect fit we’re looking for. Join our team and become part of a leading global automotive company that is transforming tomorrow, together.

Opportunity for everyone
Inchcape actively encourages applicants from all identities, backgrounds, and experiences, helping ensure our workforce is representative of the global communities we operate in. Click here to learn more about our commitment to Inclusion and Diversity.

About us
Inchcape is the leading global automotive distributor operating in 38 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.

Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. 
We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow. Find out more visit www.inchcape.com

Additional information request

Selected candidates will be contacted to initiate our hiring journey. We may request additional information from applicants to better understand your background, qualifications and experience for the role