Area Aftersales Specialist

Date: 26 Sep 2024

Location: Jakarta Selatan, Indonesia

Company: inchcape

  • As an aftersales window person for communication bridging in between dealer and principle
  • Assisting service operation activities to achieve business goals
  • Work collaboratively cross departments to ensure running of business objective are consistently
  • Actively initiates local service marketing plan and supervising ongoing programs
  • Implement promotional programs and best practice plans/programs
  • Ensure aftersales project implementation plan is built, formally delivered, and ensure all are completed as planned
  • Ensure every aspect aftersales project during pilot and on boarding process
  • Proactively addresses any potential problems that may arise in the project
  • Assisting dealer for solving handling customer complain if needed