IT Business Analyst

Job Title: IT Business Analyst  
Location: Sequis Tower, Jakarta
Job Details: Permanent

IT Business Analyst act as primary liaison between business unit and IT, support and drive technology initiatives focused on SAP, dealer management system (DMS), automation & applications of all Inchcape area of Inchcape Indonesia to ensure timely, accuracy, consistency and efficiency of related data information transaction and comply with Inchcape Information Security policy, procedure and standard.

What you'll do: 

1. Business Process Analysis: Analyze existing business processes to identify areas for improvement, optimization, and automation. Collaborate with stakeholders to gather requirements and define objectives.
2. User Consultancy and Support: Provide consultation and support with local/region/global team to Inchcape end-users and Inchcape dealers and other critical systems. Develop the user guide materials, documentation, facilitate adoption and utilization of technology solutions.
3. Solution Design and Implementation: Design solutions leveraging for automation with MS Sharepoint, Power Automate, DMS and its integration platforms to streamline business processes. Develop detailed plans for implementation, including configuration, customization, and integration with existing systems.
4. Demand and Project Management: Lead change management initiatives to ensure smooth adoption of new processes and technologies. Communicate changes effectively to stakeholders and manage resistance to change through proactive engagement and support.
5. Collaborate and engage with business key /BPO stakeholder, project teams and other related parties (internal/external) to improve business processes that will be impacted by the products generated as business applications.
6. Compliance and Governance: Ensure compliance with relevant regulations, policies, and standards in the design and implementation of business processes. Implement governance mechanisms to maintain data integrity, security, and confidentiality.
7. Monitor quality, effectiveness and efficiency of IT services and solutions.
8. Communicate and report performance of IT services and solutions towards relevant IT and business stakeholders
9. Generate workshops / discovery efforts / documentation of/on the requirements of business / stakeholders

About you

• Bachelor’s degree in information technology, Computer Science, Business Administration, or related field  
• Minimum 3-5 years experience in IT, working in Automotive industry or similar position and project management activities.
• Experience with SAP, Incadea DMS (Dealer Management System) and MS 365 environment would be advantages 
• Strong understanding of business process modelling, optimization, and automation techniques
• Excellent analytical and problem-solving skills with the ability to translate business requirements into technical solutions.

Start your journey

If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. You might be the perfect fit for this role or another opportunity within Inchcape. Join our team and become part of a leading global automotive company that is transforming tomorrow, together.

We offer you

At Inchcape, we’re shaping the future of mobility, and you’re invited to shape it with us. You’ll join a collaborative culture that values wellbeing, growth, and inclusion. Through impactful work, ongoing development, and global and local rewards, we create a workplace for people to succeed and fulfil your aspirations.

About us

Inchcape is the leading global automotive distributor operating in 38 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.Our diverse global team of over 17,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow. Find out more visit www.inchcape.com

Selected candidates will be contacted to initiate our hiring journey. We may request additional information from applicants to better understand your background, qualifications and experience for the role.