Group Head of Global Business Services
Date: 15 Jun 2026
Location: London, GB
Company: inchcape
Do you want to lead in a dynamic business that’s transforming global automotive distribution? At Inchcape, we’re pursuing an exciting strategy to evolve our global business and accelerate our industry towards a low-carbon, sustainable future.
Join Inchcape Group HQ, part of Inchcape’s global network. You’ll be instrumental in executing our bold and exciting strategy, delivering great experiences for our customers, colleagues and partners. Powering the performance of a highly collaborative team of diverse and talented colleagues.
The Group Head of Global Business Services (GBS) is responsible for shaping and leading a best-in-class global shared services function that delivers consistent, high-quality support across Inchcape’s operations.
Combining strategic leadership with operational oversight, the role ensures GBS drives efficiency, service excellence and continuous improvement across core finance processes, while evolving its scope in line with Inchcape’s Accelerate+ strategy.
As a key partner to the Global CFO, Group Financial Controller and regional leadership teams, the role plays a critical part in strengthening global collaboration, embedding standardisation where appropriate, and leveraging data, systems and digital capabilities to deliver sustainable value to the business.
What You’ll Do
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Define and evolve the GBS vision, strategy and operating model, ensuring alignment with Group priorities and long-term transformation goals.
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Lead and develop a high-performing global organisation, creating a strong, inclusive “One Inchcape” culture across a large, geographically dispersed team.
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Partner with regional and functional leaders to deliver consistent, high-quality services, balancing global standardisation with local business needs.
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Drive operational excellence and continuous improvement across GBS processes, delivering measurable efficiency gains alongside longer-term transformation.
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Act as the key interface between GBS and digital teams, ensuring systems, data and technology enable scalable, efficient and future-ready operations.
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Provide leadership oversight on governance, risk and financial control, ensuring GBS operates as a trusted, value-adding partner to the business.
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Identify, assess and mitigate legal and regulatory risk, ensuring alignment with global compliance frameworks (including ABC, sanctions, AML, data privacy and competition law) and supporting audits and controls where required.
About You
To be successful in this role, you’ll need to be…
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An experienced leader in GBS, shared services or global operations, with a track record of managing large, complex, international teams.
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A strategic thinker with the ability to balance long-term transformation with hands-on operational delivery and performance improvement.
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Commercially and financially astute, with a strong understanding of how to drive efficiency, value and sustainable cost optimisation.
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Confident operating at senior levels, with experience partnering CFOs, regional leaders and executive stakeholders.
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A strong communicator and influencer, able to translate complex ideas into clear direction and build alignment across global teams.
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Passionate about people and culture, with a proven ability to develop talent and foster collaboration in a matrixed environment.
Start your journey
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. You might be the perfect fit we’re looking for. Join our team and become part of a leading global automotive company that is transforming tomorrow, together.
Opportunity for everyone
At Inchcape, inclusion accelerates our success. We are committed to creating a workplace where everyone feels valued, heard, and empowered to thrive. We foster an inclusive culture that reflects the communities we serve, ensuring opportunities for all. Click here to learn more about our commitment to Inclusion and Diversity.
About us
Inchcape is the leading global automotive distributor operating in markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.
Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow. Find out more visit www.inchcape.com
Additional information request
Selected candidates will be contacted to initiate our hiring journey. We may request additional information from applicants to better understand your background, qualifications and experience for the role.