Dealership Logistics Co-ordinator

Date: 6 Feb 2024

Location: Loughborough, United Kingdom

Company: inchcape

Mercedes Benz – Dealership Logistics Coordinator
£13,000 + OTB £14,000 + Employee Benefits
22.5 hours a Week




At Inchcape, we are all about rewarding hard work, that’s why we offer a benefits package with great perks from vehicle discounts to mental health support and much more…

  • Family Friendly - Enhanced family friendly policies, giving you more time to spend with your family
  • Annual leave - A minimum of 33 days annual leave (including bank holidays), rising with long service
  • Looking to develop? - Grow your career with us, receive industry leading training from the brand you represent and our dedicated training team
  • Your Wellbeing - We take employee wellbeing seriously at Inchcape, we offer a programme to support all our colleagues and families with whatever challenges they may face
  • Your Discount - From Apple to Asda and everything in between, we offer discounts that save you money every day
  • Your Finances - Effortlessly grow your savings with our Share Scheme, we will match up to 7% when you enrol into our flexible pension scheme and have peace of mind with our free life assurance cover and much more
  • Drive with us - We offer discounts and offers on both new & used vehicles and servicing for you, your friends and family
  • Your Health - From gym discounts to cash healthcare plans, find everything you need to look after your health
  • Cycle to Work - Get a bike and or cycling gear at a significantly reduced price
  • A company that cares - We believe Inchcape is for everyone and we’re dedicated to building a diverse, inclusive, and authentic workplace

Job Introduction

The purpose of the role is to work with the aftersales team where you will be responsible for ensuring the smooth and efficient running of all vehicle preparation operations within the designated site. This includes managing and monitoring the progress of both new and used vehicles through the preparation process, overseeing the quality control of vehicles, and coordinating with other teams to ensure a seamless and timely delivery of completed vehicles. You will be working with the customer experience leadership to establish requirements and timescales on each vehicles managing the process to quality control sign off and eventually hand over to the sales department once complete.


Main Responsibilities

  • Working in conjunction with the relevant teams to receive instructions on vehicle preparation requirements on both new and used vehicles
  • Monitor the progress of vehicles through the preparation process and ensure that they meet agreed quality control standards as well as identifying and resolving any issues that arise during the process, keeping all parties updated
  • Conduct regular inspections of vehicles, managing and maintaining quality control procedures to ensure that they meet quality standards in line with preparation requirements.
  • Maintain accurate records of all vehicles produced
  • Liaise with suppliers and contractors as required to ensure that all necessary repairs are completed
  • Gridding vehicles and identifying any vehicle preparation issues that may prevent a car from selling, suggesting ways to improve the preparation and increase sales
  • Manage and process vehicles throughout the whole journey in the dealership,
  • Build and maintain positive relationships with all team members
  • Managing flow of vehicles both in and out of the site and completing relevant collection/delivery notes identifying and recording and damage, missing parts or issues
  • Registering and controlling key management and vehicle security.
  • Working with various logistics companies to maximise efficiencies for deliveries on site


The Ideal Candidate

  • Has a genuine desire to help people and the team
  • Efficient and able to work to deadlines
  • Work as part of a team
  • Attention to detail
  • Welcomes feedback and support to optimise performance
  • You must have excellent communication skills
  • Ensures compliance with relevant guidelines and policies adhered to
  • Previous experience in vehicle preparation would be an advantage but not essential



About The Company

Inchcape is a leading independent global automotive distributor and retailer. We aim to deliver an outstanding customer experience at every one of our franchised dealerships, and to support this all our dealerships have specialist, manufacturer trained staff to ensure you and your car receive the best possible attention.


OUR VISION: To be the world’s most trusted automotive Distributor.

Inchcape is ambitious! We are pursuing a strategy of growth, both organically and by acquisition, across the globe. We have a number of exciting opportunities for equally ambitious talent.


At Inchcape we are dedicated to building a diverse, inclusive and authentic workplace, and believe that Inchcape is for Everyone. So if you’re excited about this role and you share our values to deliver great experiences through fresh thinking and working better together, we encourage you to apply. You may be just the right person for this or other roles. Please get in touch!