Warehouse Supervisor

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Date: 21 Mar 2025

Location: MP, United States

Company: inchcape

SUMMARY

The Warehouse Supervisor is responsible to work closely with the Aftersales Manager to manage the daily distribution of the Parts operation, In charge of all equipment parts that are in the warehouse to include inventory, receiving, shipping, labelling, and stocking in proper location. Supervises, provides direction to Warehouse staff and emphasizes the safety and quality commitments of the department. Ensure compliance with AK, OSHA, DOT, and EPA regulations with emphasis on hazardous materials and power industrial equipment requirements.

 

ESSENTIAL DUTIES
  • Provide daily direct supervision of warehouse personnel.
  • Motivate personnel for increased effectiveness and assist in developing a formal training program for new employees.
  • Monitor employee performance and take necessary steps to ensure goals are met by all employees.
  • Ensure the efficient and safe operation of all materials handling equipment.
  • Answer incoming phone calls in a prompt, polite, and professional manner.
  • Maintain a working knowledge of manufacturer parts information to support customer and internal inquiries.
  • Stay informed on new product offerings and updates.
  • Review and monitor operating goals and performance standards daily.
  • Maintain timely and accurate records and reports of warehouse activities.
  • Maintain the parts display at the front counter and ensure lifestyle items are organized and stocked on the showroom floor.
  • Ensure all parts are correctly labeled with accurate part numbers.
  • Oversee inventory management, ensuring proper stock rotation and minimizing damage.
  • Lead and execute the annual physical inventory.
  • Ensure accurate physical counts balance with book counts.
  • Conduct monthly perpetual counts of lifestyle items and monthly parts scrapping procedures.
  • Oversee the daily operation of the junk battery program, including receiving, tagging, logging, palletizing, and shipping out complete loads.
  • Manage defective warranty parts, including storage, reconciliation, and scrapping.
  • Responsible for tracking shipments of inventory.
  • Ensure inbound and outbound shipments are checked, accurate, and free of damage.
  • Responsible for the daily planning of loads and picking assignments for warehouse personnel.
  • Process picking slips for both front and back counters by pulling parts accordingly.
  • Prepare and process outbound shipments.
  • Implement and monitor security measures to safeguard company assets and inventory.
  • Assist the Aftersales Manager in optimizing warehouse layout and space utilization.
  • Perform other duties as assigned.

 

QUALIFICATIONS
  • Education
    •  High School Diploma or Equivalent
  • Experience
    • 2+ years warehouse experience
    • 1+ year supervisory experience
    • Computer Literate (Microsoft Excel, Word, Emails, etc.)
  • Licensure and Certification
    • Must have valid driver’s license
    • Forklift certified

 

KNOWLEDGE, SKILLS, AND ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

  • Knowledge
    • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
    • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
    • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
    • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Skills
    • Persuading others to change their minds or behavior.
    • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
    • Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
    • Motivating, developing, and directing people as they work, identifying the best people for the job.
    • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
    • Judgement and decision making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
    • Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
    • Negotiation — Bringing others together and trying to reconcile differences.
    • Service Orientation — Actively looking for ways to help people.
  • Abilities
    • The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
    • The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
    • The ability to concentrate on a task over a period of time without being distracted.
    • The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
    • The ability to communicate information and ideas in writing so others will understand.

 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

  • The physical requirements of this position involve sedentary work, which involves sitting most of the time
  • Exerting up to 50 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body
  • The worker is required to have close visual acuity to perform activities such as preparing and analyzing data and figures, and viewing a computer terminal.

 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

  • Workstations are located to both environmental conditions. Activities occur inside and outside.

 

SUPERVISORY RESPONSIBILITY

This position is responsible for all warehouse staff.