Customer Experience Specialist

• Join Bravoauto as a Customer Experience Specialist
• Are you ready to be at the forefront of delivering an exceptional sales process through outstanding customer experience?

At bravoauto our core purpose is to create an incredible customer experience for the most iconic car brands in the world. Our goal is to exceed our customers' expectations. With a congratulatory 'bravo', we celebrate every potential customer for making the great decision to buy from bravoauto.

We are seeking a dynamic Retail Customer Experience Specialist to join our Bundoora site!

As a Customer Experience Specialist at Bravoauto, you will serve as one of our main customer contact points throughout their journey. This is a rewarding role with plenty of room for growth.

What We Are Looking For:  

• Previous experience in a retail environment with face-to-face and online customer service. Sales experience is advantageous, — we will train you on the rest!
• Ability to maintain high standards, focusing on ensuring customer satisfaction, attention to detail, and displaying professionalism and integrity.
• Skill in building rapport and strong relationships with customers, as you will be executing test drives, delivery, handover, and post-purchase check-ins.
• A valid driver's license.

Benefits and Working with Us:  

• Access to our employee benefits program, including a company car rental program and discounts on vehicle purchases, plus many more!
• Additional days off to enjoy more of what you love, including an annual Wellbeing Leave Day and an annual Volunteering Leave Day.
• Comprehensive and ongoing training to support you in all aspects of your role.
• Career and development opportunities that provide a sense of purpose and direction—you drive your destiny with Inchcape.
• A supportive team environment that fosters a positive and collaborative culture.
• Recognition and rewards for individual and team accomplishments.

Interested? APPLY NOW and don't miss out on this career opportunity!  

Bravoauto is part of the global automotive and logistics, Inchcape group, employing over 1,400 team members across Australia and New Zealand, with a diverse portfolio spanning distribution, retailing, and logistics. Want to know more about working at Inchcape? Please visit our website at www.inchcape.com.au.
 

Please note that only short-listed candidates will be contacted. We thank you for your interest in working with us.