Driver / Delivery Consultant
Date: 4 Feb 2025
Location: Melbourne, Australia
Company: inchcape
AutoNexus is an automotive solutions management company developed in Australia by Inchcape and has been delivering large scale and efficient services across the value chain to brand partners for over 20 years.
Are you a proactive and an outstanding Customer Service Star ? Join our dynamic team as a Driver/Delivery Consultant, where you'll play a crucial role in maintaining stock integrity and ensuring operational efficiency.
What does the role entail?
The role involves delivery and collection of brand new and used vehicles to and from our OEM partners. This role also requires exemplary customer service skills when delivering and collecting vehicles from our customers premises. This includes, vehicle hand over, vehicle demonstrations and walk throughs as required, handover paperwork and returns paperwork. You are required to build key working relationships with all internal stakeholders and display the Autonexus image in best light at all times.
Key Responsibilities
- Developing a thorough understanding then maintaining the Autonexus Occupational Health and Safety policy in conjunction with all internal and external stakeholders.
- Displaying a positive safety attitude and engaging colleagues to ensure we all uphold the values, policies and culture in relation to Occupational Health and Safety.
- Providing a market leading experience for our customers ensuring that at all times, the things we do positively impact their experience and make that experience seamless and bespoke.
- Execute the safe loading, securing and transport of new and used vehicles with skill, passion and safety front of mind at all times.
- Ensure at times, appearance of both person and equipment is paramount.
- Dedication and passion for vehicle presentation including washing as required.
- Exceptional personal hygiene a must
Qualifications/Requirements
- Minimum HR license
- MSIC (or willingness to obtain)
- BFM Certificate (or willingness to obtain)
- Truck driving experience
- Exceptional OHS standards
- Exceptional customer service skills
- Manual handling and load restraint experience highly required (training also provided)
- Some early starts or later finishes are required so flexibility is key. This role will also require some weekend work on occasion, dependant on customer orders and availability.