Retail Centre Manager

Job Title: General Sales Manager - Automotive
Location: Essendon, VIC 
Job Details: 12-month Fixed Term Contract  
 
Are you looking to accelerate your professional development, build a brilliant career, and thrive in a highly supportive team? Join Inchcape Australia, part of Inchcape’s global network. 

We are seeking an experienced and driven General Sales Manager to lead our high-performing team at Subaru Essendon in Melbourne, Victoria, on a 12-Month Fixed Term Contract. 

As a key leader within Inchcape Automotive Retail, you will proudly represent our OEM partner Subaru across new vehicle sales, a diverse used vehicle operation and maximising finance penetration with Subaru Financial Services. You will be responsible for driving sales performance, customer satisfaction, profitability, and team success across both departments, ensuring an exceptional experience for customers and strong commercial outcomes for the dealership. 

About the Role 

As the General Sales Manager, you will be responsible for leading all aspects of the dealership's sales operations, including new and used vehicle sales performance, finance and insurance, aftermarket, team development, customer experience, and profitability. 

You will work closely with Inchcape leadership and support functions to deliver exceptional business results while fostering a high-performance culture focused on customer satisfaction, operational excellence, and continuous improvement. 

This is an exciting opportunity for an experienced automotive sales leader who is passionate about developing people, driving performance, and achieving outstanding commercial outcomes. 

What you'll do 

• Lead, coach, and develop the dealership's sales team to achieve and exceed sales, profitability, and customer satisfaction targets. 

• Drive new and used vehicle sales performance through effective leadership, sales planning, and performance management. 

• Manage daily sales operations, ensuring consistent execution of dealership processes and OEM standards. 

• Monitor sales forecasts, pipeline activity, and key performance metrics to deliver sustainable business growth. 

• Collaborate closely with Finance & Insurance, Aftersales, and Customer Experience teams to maximise revenue opportunities and deliver seamless customer journeys. 

• Recruit, mentor, and develop talent to build a high-performing and engaged sales team. 

• Ensure compliance with all dealership, manufacturer, and regulatory requirements. 

• Develop and implement sales strategies, promotional activities, and local market initiatives to increase market share. 

• Maintain strong relationships with Subaru Australia and key stakeholders while ensuring brand standards are upheld. 

• Foster a customer-centric culture that delivers exceptional experiences and supports long-term customer loyalty. 

About You 

• Proven experience in a Sales Manager, General Sales Manager, or senior automotive leadership role within a dealership environment. 

• Strong track record of achieving vehicle sales targets, improving profitability, and leading successful teams. 

• Exceptional leadership and coaching skills with a passion for developing people and creating high-performing cultures. 

• Strong commercial acumen with the ability to analyse performance data and implement effective sales strategies. 

• Excellent communication, negotiation, and stakeholder management skills. 

• Customer-focused mindset with a commitment to delivering outstanding customer experiences. 

• Ability to thrive in a fast-paced and dynamic automotive retail environment. 

• Experience with dealership management systems, CRM platforms, and Microsoft Office applications. 

• Passion for the automotive industry and a commitment to operational excellence. 

If you're excited about this role but don't meet every requirement, we still encourage you to apply. You might be the perfect fit for this role or another opportunity within Inchcape. Join our team and become part of a leading global automotive company that is transforming tomorrow, together. 

Why join us? 

Explore the range of benefits Inchcape offers its employees in recognition of their contribution to our success. A few are listed below and click here to learn more on our website. 

• Thorough and ongoing training provided to support you in all aspects of your role. 

• Career and development opportunities, providing you with a sense of purpose and direction as you drive your destiny with Inchcape. 

• Supportive team environment. We foster a positive and collaborative culture and thrive on working well together. 

• Enjoy more time doing what you love with additional leave benefits, including an annual Wellbeing Leave Day and annual Volunteering Leave Day. 

• Access to our employee benefits program, including company car rental program and discounts on vehicle purchases, plus many more. 

About us 

Inchcape is the leading global automotive distributor operating in 39 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future. Our diverse global team of over 17,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. 

We're a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow. Find out more at www.inchcape.com 

Apply now! 

Take the next step with Inchcape and make a meaningful impact in the automotive industry. If you're ready to lead a successful Subaru sales operation, inspire high-performing teams, and contribute to our vision, apply today. 

Please note that only short-listed candidates will be contacted. We take this opportunity to thank you for your interest in working with us.