Demand and Supply Planner

Do you want to lead a dynamic business that’s transforming global automotive distribution?. At Inchcape, we’re pursuing an exciting strategy to evolve our global business and accelerate our industry towards a low-carbon, sustainable future.

Join Inchcape Africa, part of Inchcape’s global network. You’ll be instrumental in executing our bold and exciting strategy, delivering great experiences for our customers, colleagues and partners. Powering the performance of a highly collaborative team of diverse and talented colleagues.

Our Kenya Business is seeking a Demand and Supply Planner to join our team in Nairobi, reporting to the National Parts Manager. In this position, you will be responsible for ensuring optimal availability of New Holland parts through accurate demand forecasting, structured order planning, and effective inventory control, while aligning parts demand with the unit population in operation (UIO), maintaining parts data integrity, and coordinating with OEM, logistics, and internal stakeholders to optimize supply lead times and cost.The role supports New Holland customer equipment uptime, workshop productivity, and overall, after-sales performance and providing excellent customer service and team supervision.

In this position, you will ensure:

1. Demand & Supply Planning

• Develop demand forecasts by part number (SKU), model, and branch using historical consumption, service activity, unit population in operation (UIO), and seasonality
• Capture and validate national demand inputs from Service, Parts Sales, and Key Accounts, including planned maintenance, campaigns, and customer requirements
• Translate demand forecasts into replenishment plans aligned to lead times, stocking parameters, and branch demand requirements
• Raise and track purchase orders with OEM and suppliers through to receipt, ensuring alignment with demand and supply priorities
• Manage back orders, substitutions, and supersessions in coordination with OEM to minimise supply disruption
• Prioritise urgent requirements (e.g. warranty, VOR, and critical breakdowns) through expedited planning and supply actions

2. Inventory & Availability Management

• Maintain stock levels aligned to availability targets, inventory turns, and working capital requirements
• Monitor and manage slow-moving, non-moving, and obsolete inventory
• Review and maintain stocking parameters (min/max, reorder points, safety stock)
• Drive inter-branch stock balancing to improve national availability
• Ensure availability of parts to support workshop operations, field service, and warranty requirements

3. Parts Data & Demand Governance

• Maintain parts item master and price files, ensuring accuracy of pricing, costing, and alignment
• Coordinate with Finance and Warehouse Teams to ensure accurate goods receipt (GRN), costing, and margin alignment in line with procurement values, landed costs, and pricing structures
• Maintain accurate part-to-model mapping, supersessions, and alternates in Autoline, and support standardisation of parts identification processes across Service and Parts teams
• Validate and align demand inputs with unit population in operation (UIO), service intervals, failure trends, and parts strategy (critical stock, fast movers, and campaign requirements)
• Analyze consumption patterns to improve stocking decisions and reduce misidentification risks

4. Supply Chain Coordination & Cost Optimization

• Coordinate with OEM, and Internal Logistics & Procurement Team to drive supply reliability, optimise inbound flows, and reduce lead times
• Recommend shipment modes (air vs sea) based on urgency, cost, and demand priority
• Monitor inbound shipments and escalate risks affecting parts availability
• Support shipment consolidation to improve freight efficiency and cost competitiveness

5. Reporting, Coordination & Continuous Improvement

• Prepare reports on forecast accuracy, stock levels, fill rate, ageing, and back orders
• Capture, track, and analyze national lost sales to identify demand gaps and missed revenue opportunities
• Use lost sales data to refine forecasts, adjust stocking parameters, and improve parts availability
• Ensure accurate and consistent recording of lost sales across Service, Sales, and Parts teams
• Highlight risks relating to stock-outs, excess inventory, and supply delays
• Coordinate with Service, Sales, Warehouse, Finance, Procurement, and OEM on planning and stock matters
• Drive improvements in forecasting accuracy, replenishment discipline, and inventory control
• Ensure compliance with internal controls, OEM requirements, and company policies
• Ensure all planning, ordering, and reporting documents are accurately maintained, filed, and securely stored in line with company policies and audit requirements

About You

To be successful in this role, you would need:

• Bachelor’s degree in Business Administration (Purchasing, Supply Chain, Logistics), Engineering, or a related field
• Professional certification in supply chain or inventory management is an added advantage
• 3–5 years’ experience in demand planning, supply planning, or inventory management
• Experience in automotive, machinery, or spare parts environment is preferred
• Exposure to OEM-driven supply processes is an added advantage

We offer you

At Inchcape, we’re shaping the future of mobility, and you’re invited to shape it with us. You’ll join a collaborative culture that values wellbeing, growth, and inclusion. Through impactful work, ongoing development, and global and local rewards, we create a workplace for people to succeed and fulfil your aspirations.

Enjoy a comprehensive remuneration and benefits package, such as:

• Competitive remuneration
• Group Life & Medical plan
• Pension/Provident plan
• Variable pay package
• Exposure to dynamic and collaborative work environment enabling
• Continuous learning & development opportunities

Start your journey

If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. You might be the perfect fit for this role or another opportunity within Inchcape. Join our team and become part of a leading global automotive company that is transforming tomorrow, together.

Opportunity for everyone

Inchcape actively encourages applicants from all identities, backgrounds, and experiences, helping ensure our workforce is representative of the global communities we operate in. Read more  here about our Inclusion and Diversity commitments, including our targets, programmes, and policies.

About us

Inchcape is the leading global automotive distributor operating in 40+ markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.

Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow. Discover more at www.inchcape.com

Inchcape Africa, with presence in Ethiopia (Motor & Engineering Company of Ethiopia), Kenya (Inchcape Kenya) and Djibouti (Inchcape Djibouti, Red Sea Automotive FZCO) is a member of Inchcape plc, a leading global automotive distribution company and the authorized distributor of multiple globally renown brands in all above three markets. Recently, the company expanded its brand portfolio with BYD and CASE Construction in Ethiopia market, New Holland Agriculture in Kenya market, reinforcing its commitment to delivering advanced technologies and shaping the future of mobility in the markets we operate.

Additional information request

Selected candidates will be contacted to initiate our hiring journey. We may request additional information from applicants to better understand your background, qualifications and experience for the role

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.