National Parts Manager

Do you want to lead in a dynamic business that’s transforming global automotive distribution? At Inchcape, we’re pursuing an exciting strategy to evolve our global business and accelerate our industry towards a low-carbon, sustainable future.

Join Inchcape Africa, part of Inchcape’s global network. You’ll be instrumental in executing our bold and exciting strategy, delivering great experiences for our customers, colleagues and partners. Powering the performance of a highly collaborative team of diverse and talented colleagues.

Our Kenya Machinery Business is seeking a National Parts Manager to join our team in Nairobi, reporting to the Head of Machinery. In this leadership position, you will be responsible for managing end-to-end Parts inventory and driving the New Holland (NH) Parts business to achieve sustained growth and exceptional customer service.

In this position, you will:

• Drive Business Performance: Ensure Parts’ sales volume, revenue, and gross profit consistently meet or exceed business targets and customer needs.
• Develop Strategic Plans: Create robust sales and distribution strategies, including effective forecasting, pricing surveys, and maintaining high fill rates for essential parts.
• Expand Market Share: Retain existing customers while actively recruiting new farmers, dealers, and B2B customers to outpace competition and grow the Parts business.
• Lead and Inspire: Provide effective leadership to a team of 10–15 direct reports, ensuring they are motivated to achieve sales targets and professional success.
• Manage Inventory End-to-End: Oversee the entire lifecycle of parts, including receiving, warehousing, inventory management, and retail distribution.
• Collaborate with Stakeholders: Maintain strong relationships with the OEM, marketing, and equipment sales teams to design effective campaigns and brand awareness clinics.
• Enhance Customer Experience: Provide high-quality, personalized service and participate in "Customer Days" to create exceptional experiences and long-term loyalty.
• Facilitate Field Operations: Undertake routine travel within Kenya to visit various locations and engage directly with customers and partners.

About You

To be successful in this role, you would need:

• Experience: A minimum of 10 years’ experience in field sales operations, customer marketing, or trade marketing, with a proven track record of driving market share gains.
• Education: A bachelor’s degree (Honors) with a minimum Second-Class Upper Division; an MBA or post-graduate qualification is a desirable advantage.
• Leadership Skills: Demonstrable experience in capability building, skills development, and managing large sales organizations for success.
• Commercial Acumen: A commercially astute mindset with the ability to make decisions that deliver expected results and meet customer needs.
• Interpersonal Excellence: Strong negotiation and communication skills, with the ability to influence others and manage complex interpersonal relationships.
• Integrity: A commitment to high ethical practices, openness, and good corporate governance.
• Driven Mindset: A result-oriented approach with the creativity to develop new ideas for selling and problem-solving skills to course-correct when necessary.

We offer you

At Inchcape, we’re shaping the future of mobility, and you’re invited to shape it with us. You’ll join a collaborative culture that values wellbeing, growth, and inclusion. Through impactful work, ongoing development, and global and local rewards, we create a workplace for people to succeed and fulfil your aspirations.

Enjoy a comprehensive remuneration and benefits package, such as:

• Competitive remuneration
• Group Life & Medical plan
• Pension/Provident plan
• Variable pay package
• Exposure to dynamic and collaborative work environment enabling
• Continuous learning & development opportunities

Start your journey

If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. You might be the perfect fit for this role or another opportunity within Inchcape. Join our team and become part of a leading global automotive company that is transforming tomorrow, together.

Opportunity for everyone

Inchcape actively encourages applicants from all identities, backgrounds, and experiences, helping ensure our workforce is representative of the global communities we operate in. Read more  here about our Inclusion and Diversity commitments, including our targets, programmes, and policies.

About us
Inchcape is the leading global automotive distributor operating in 40+ markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.

Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow. Discover more at www.inchcape.com

Inchcape Africa, with presence in Ethiopia (Motor & Engineering Company of Ethiopia), Kenya (Inchcape Kenya) and Djibouti (Inchcape Djibouti, Red Sea Automotive FZCO) is a member of Inchcape plc, a leading global automotive distribution company and the authorized distributor of multiple globally renown brands in all above three markets. Recently, the company expanded its brand portfolio with BYD and CASE Construction in Ethiopia market, New Holland Agriculture in Kenya market, reinforcing its commitment to delivering advanced technologies and shaping the future of mobility in the markets we operate.

Additional information request
Selected candidates will be contacted to initiate our hiring journey. We may request additional information from applicants to better understand your background, qualifications and experience for the role.