Parts Field Sales Representative Kisumu

Do you want to develop world-class skills, build a brilliant career, and thrive within a highly supportive team? Join Inchcape Africa part of Inchcape’s global network. You’ll play a key part in growing a global business that’s transforming our industry, working with the world’s leading automotive brands, and delivering great experiences for our customers.

Our Kenya Business is seeking a Parts Field Sales Representative to join our team in Kisumu reporting to the National Parts Manager.

In this position you will

• Build productive working relationships with fellow employees through clear communications.
• Assist Service Technicians in determining parts requirements.
• Maintains positive working relationships with vendors and staff.
• Inform customers when special order parts have arrived
• Provide Technician with necessary parts with minimal wait time; uses pre-picking parts when applicable (e.g., when customer is coming in for recall part or scheduled service interval).
• Apply retailing techniques to sell and display parts and accessories.
• Coordinate with Service Department, Sales Department, Body Shop, and others to ensure that parts requests are met.
• Identify and supports opportunities for methods/process improvement in the Parts Department.
• Use parts resources (catalogues) to acquire information on parts and accessories inventory.
• Maintain tight control over parts inventory to increase efficiency and eliminate customer delays.
• Makes full use of inventory allowances to keep idle and obsolete inventory to a minimum
• Maintain a proper filing system for all paperwork corresponding to repair orders, special orders, back orders, etc.
• Receive and answer customer enquiries on parts and making follow up for sale.
• Keep up to date with New Holland and competitor products and rates.
• Placing special orders and making follow up for sale.
• Upselling parts whenever serving customers.
• Actively participating in promotions that the company may organize.
• Evaluate parts accounts, prospects and ensure customer loyalty.
• Execute sales growth strategies monthly and quarterly for parts sales.
• Mapping of regions according to their parts, purchasing capabilities and preparation of a detailed visit plan.

 About You

To be successful in this role, you would need:

• Minimum bachelor’s degree holder in a business-related field
• 2 years’ Experience in agricultural machinery parts sales with notable sales record
• Customer service training will be an added advantage
• Strong Customer focus
• Valid Driving License
• High level of accuracy and attention to detail essential
• Ability to meet deadlines and to work autonomously and as part of a team

We offer you

At Inchcape, we’re shaping the future of mobility, and you’re invited to shape it with us. You’ll join a collaborative culture that values wellbeing, growth, and inclusion. Through impactful work, ongoing development, and global and local rewards, we create a workplace for people to succeed and fulfil your aspirations.

Enjoy a comprehensive remuneration and benefits package, such as:

• Competitive remuneration
• Group Life & Medical plan
• Pension/Provident plan
• Variable pay package
• Exposure to dynamic and collaborative work environment enabling
• Continuous learning & development opportunities

Start your journey

If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. You might be the perfect fit for this role or another opportunity within Inchcape. Join our team and become part of a leading global automotive company that is transforming tomorrow, together.

Opportunity for everyone

Inchcape actively encourages applicants from all identities, backgrounds, and experiences, helping ensure our workforce is representative of the global communities we operate in. Read more  here about our Inclusion and Diversity commitments, including our targets, programmes, and policies.

About us

Inchcape is the leading global automotive distributor operating in 40+ markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.

Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow. Discover more at www.inchcape.com

Inchcape Africa, with presence in Ethiopia (Motor & Engineering Company of Ethiopia), Kenya (Inchcape Kenya) and Djibouti (Inchcape Djibouti, Red Sea Automotive FZCO) is a member of Inchcape plc, a leading global automotive distribution company and the authorized distributor of multiple globally renown brands in all above three markets. Recently, the company expanded its brand portfolio with BYD and CASE Construction in Ethiopia market, New Holland Agriculture in Kenya market, reinforcing its commitment to delivering advanced technologies and shaping the future of mobility in the markets we operate.

Additional information request

Selected candidates will be contacted to initiate our hiring journey. We may request additional information from applicants to better understand your background, qualifications and experience for the role.