Driver Service

Date: 17 Jun 2024

Location: Norwich, United Kingdom

Company: inchcape

Service Driver - Jaguar Land Rover Norwich

£25,046.40 per annum 

40 hours per week

 

At Inchcape, we are all about rewarding hard work, that’s why we offer a benefits package with great perks from vehicle discounts to mental health support and much more…

  • Family Friendly - Enhanced family friendly policies, giving you more time to spend with your family.
  • Looking to develop? - Grow your career with us, receive industry leading training from the brand you represent and our dedicated training team.
  • Your Wellbeing - We take employee wellbeing seriously at bravoauto, we offer a programme to support all our colleagues and families with whatever challenges they may face.
  • Your Discount - From Apple to Asda and everything in between, we offer discounts that save you money every day.
  • Your Finances - Effortlessly grow your savings with our Share Scheme, We will match up to 7% when you enrol into our flexible pension scheme and have peace of mind with our free life assurance cover and much more.
  • Drive with us - We offer discounts and offers on both new & used vehicles and servicing for you, your friends and family.
  • Your Health - From gym discounts to cash healthcare plans, find everything you need to look after your health.
  • Cycle to Work - Get a bike and or cycling gear at a significantly reduced price.

 

As a Service Driver you will deliver an incredible customer service experience to all you meet, whether internal or external customers. The main role of a Service Driver is to oversee the Customer Drop off tunnel, collect /deliver vehicles within time limits and promote the Retail Centre and its services. Our Service Drivers are our Brand Ambassadors, reflecting the brand image and standards in everything they do.

 

Main Responsibilities

Responsible for the Customer Drop off Tunnel and Collections

Collecting and delivering customer vehicles on time

Promoting the aftersales and sales department to create additional sales opportunities.

Determine with service advisor & service manager which customer vehicles require collection

Greet customer upon meeting for collection of vehicle

Check vehicle with customer and complete a damage report

Ensure customer approves and signs repair order

Ensure customer payment method is agreed and captured

 

The Ideal Candidate

To be a success in this role, you will have;

  • Excellent communication skills, both written and verbal
  • IT literacy
  • Incredible customer service skills
  • The ability to multi task and work under pressure
  • A friendly persona
  • A full UK Driving License

 

About The Company
Inchcape is a leading independent global automotive distributor and retailer. We aim to deliver an outstanding customer experience at every one of our franchised dealerships, and to support this all our dealerships have specialist, manufacturer trained staff to ensure you and your car receive the best possible attention.

OUR VISION: To be the world’s most trusted automotive Distributor.

Inchcape is ambitious! We are pursuing a strategy of growth, both organically and by acquisition, across the globe. We have a number of exciting opportunities for equally ambitious talent.

At Inchcape we are dedicated to building a diverse, inclusive and authentic workplace, and believe that Inchcape is for Everyone. So if you’re excited about this role and you share our values to deliver great experiences through fresh thinking and working better together, we encourage you to apply. You may be just the right person for this or other roles. Please get in touch!