OBSERVABILITY AND MONITORING SPECIALIST

OBSERVABILITY AND MONITORING SPECIALIST

Location: Colombia

Job Details: Remote

Are you looking to accelerate your professional development, build a brilliant career, and thrive in a highly supportive team? Join Inchcape Digital part of Inchcape’s global network.

You’ll play a key part in delivering great experiences for our customers and colleagues. With lots of interesting opportunities and challenges for you to explore that will take us, and your progression, to the next level.

Our Digital Experience Platform is seeking an OBSERVABILITY AND MONITORING SPECIALIST to join our team in Colombia. In this position, you will ensure the stability, availability, and performance of DXP applications through the implementation and operation of observability and monitoring strategies, with a special emphasis on the identification and escalation of incidents and issues to the appropriate teams.

What you’ll do

• Experience in system and website monitoring.
• Knowledge of ticket management tools (ManageEngine or similar).
• Familiarity with content management systems like Umbraco, salesforce among others.
• Analytical skills for interpreting metrics and logs.
• Communication skills to collaborate with multidisciplinary teams.

About you

• Experience in system and website monitoring.
• Knowledge of ticket management tools (ManageEngine or similar).
• Familiarity with content management systems like Umbraco, salesforce among others.
• Analytical skills for interpreting metrics and logs.
• Communication skills to collaborate with multidisciplinary teams.

We offer you

• Supportive Environment: Work alongside a dynamic team committed to your success.
• Career Growth: We're invested in your development and offer ample opportunity for advancement.
• Work-Life Balance: Enjoy a role that balances strategic analysis with day-to-day business support.
• Industry Leadership: Be part of a company that leads the transformation of the automotive distribution industry

Start your journey

Worried that you don’t meet all the criteria exactly? We encourage you to apply! Your skills and perspectives may be the perfect fit for this role or another opportunity within our business.

Opportunity for everyone

Inchcape is committed to creating an inclusive and diverse workplace where the power of our differences can be embraced and everyone feels they can belong, be themselves and succeed.

About us

Inchcape is the leading global automotive distributor operating in 38 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.

Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow.

Inchcape Digital employs over 1,300 team members across Colombia and Philippines. Our portfolio includes vehicle distribution for world-renowned brands, market-leading fulfilment solutions, exceptional retail experiences, and tailored financial services.

Additional information request

Selected candidates will be contacted to initiate our hiring journey. We may request additional information from applicants to better understand your background, qualifications and experience for the role