Corporate Admin

Date: 20 Jun 2024

Location: Oxford, United Kingdom

Company: inchcape

Corporate Administrator – Mercedes Benz Oxford

Full-Time, 40 hours

£25,168.50 + Employee Benefits

 

Provide first class support to our business

Working with one of the World’s leading brands you will be accountable for the tasks and activities to ensure a vehicle is ready for delivery or collection to meet the service level agreements set; and meeting Inchcape and the OEM compliance standards. There is also an opportunity in this role to work 1 day per week from home on a rota basis. 

 

What we can offer you

  • 33 days’ annual leave, including bank holidays (pro rata)
  • The opportunity to buy additional holiday
  • Retail discounts that save you money every day
  • Gym discounts, cash healthcare plans, and a cycle-to-work scheme
  • Car discounts for new and used purchases and servicing
  • Flexible pension scheme and Sharesave scheme to grow your savings
  • Family-friendly policies that help you spend more time with the people that matter
  • wellbeing programme to support you and your family
  • Ongoing recognition from your peers and leadership team
  • community volunteering day

 

What you’ll do day to day

  • Ensure all vehicles meet required Service Level Agreement requirements set by our customers.
  • Preparation and onward delivery of the fleet vehicle to the agreed standards.
  • Ensuring training and knowledge is updated in line with the vehicle model changes etc, to carry out accurate vehicle handovers to all logistical suppliers.
  • Thoroughly check vehicle specification prior to delivery ensuring the vehicle ordered matches the customer requirement.
  • Gain and develop systems knowledge to effectively use the Dealer Management system (CDK Kerridge), the Factory ordering system (SLi) and our Fleet stock and orders system (Salesmaster / Fleetbase).
  • Order delivery Packs and advise customer when the vehicle is enroute to site.
  • Book PDI with the Service department
  • Book delivery with a view to minimising costs, whilst operating within the customer’s SLA.
  • Ensures all administration tasks are completed in a timely and accurate manner.

 

Helpful skills and qualifications

Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.

  • Incredible customer service skills
  • Self motivation and highly organised
  • Excellent communication skills, verbal and written
  • Previous experience in a sales admin role
  • Computer literacy
  • A fantastic coping strategy to work under pressure
  • Customer always at heart

 

Who we are

Inchcape is a global automotive group that sells, services, and repairs the world’s best-known car brands, from Audi, Toyota, Volkswagen, and Lexus to BMW, Jaguar, Land Rover, and Mercedes-Benz.

But you don’t need to love cars to work with us − you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. That’s why we believe Inchcape is for everyone.

At Inchcape we are dedicated to building a diverse, inclusive and authentic workplace, and believe that Inchcape is for Everyone. So if you’re excited about this role and you share our values to deliver great experiences through fresh thinking and working better together, we encourage you to apply. You may be just the right person for this or other roles. Please get in touch!