People Service Analyst CARCAM

Job Title: People Services Analyst CARCAM

Location: Calle 50, Panamá

Job Details: Hybrid – Permanent

Are you looking to accelerate your professional development, build a brilliant career, and thrive in a highly supportive team? Join Inchcape CARCAM part of Inchcape’s global network.

You’ll play a key part in delivering great experiences for our customers and colleagues. With lots of interesting opportunities and challenges for you to explore that will take us, and your progression, to the next level.

Our People department is seeking a People Services Analyst to join our team in Panama. In this position you will be responsible for supporting the Human Resources department in Costa Rica and Panamá. This role is essential in ensuring the smooth execution of administrative tasks, coordination of HR activities, and operational support for payroll and employee-related logistics. The ideal candidate is detail-oriented, service-minded, and capable of managing multiple responsibilities in a dynamic environment.

What you’ll do:

• Provide general administrative support to the Human Resources department.
• Coordinate all HR-related activities, including meetings, events, training, and internal communications.
• Manage the purchase of office supplies and services for the HR department.
• Handle People procurement processes along with purchase orders and invoicing, within the annual budget (AOP),
• Ensure all employee documentation is up to date and readily available for internal and external audits.
• Support the HR team during audits by preparing and providing the required documentation.
• Collaborate with finance and procurement departments on HR-related cost management and benefits administration.
• Support the onboarding of new employees by facilitating paperwork completion and processing.
• Coordinating requests and delivery of all provisioning items (uniforms, welcome kits, badges) by new hire's start date.
• Handle the health and life insurance broker in conjunction with the procurement area, ensuring employee enrollment in these and other benefits.
• Responsible for appropriate follow-up of each required element in the onboarding process within time frames established.
• Assist the Payroll Lead by organizing and submitting employee documentation and tracking incidents relevant to payroll processing.

About you

To be successful in this role you will be:

• Technical Degree or university studies in human resources, Business Administration, Industrial Psychology, or related field required.
• 2-3 years of proven experience in administrative or HR support roles.
• Proficient with or the ability to quickly learn the organization’s HRIS, payroll, and similar employee management software. (SuccessFactors desirable)
• Proficient with Microsoft Office Suite or related software. Familiarity using Excel spreadsheets (intermediate or advance desirable).
• Proficiency in English and Spanish (desirable).
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Availability to travel upon requests to the company branches.

We offer you

At Inchcape, we are building the future of mobility, and we invite you to be part of it with us. You will join a collaborative culture that values well-being, growth, and inclusion. Through meaningful work, continuous development, and both global and local rewards, we create a work environment where people can achieve success and fulfill their aspirations.

Start your journey

Worried that you don’t meet all the criteria exactly? We encourage you to apply! Your skills and perspectives may be the perfect fit for this role or another opportunity within our business

Opportunity for everyone

Inchcape is committed to creating an inclusive and diverse workplace where the power of our differences can be embraced and everyone feels they can belong, be themselves and succeed.

About us

Inchcape is the leading global automotive distributor operating in 38 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.

Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow. Find out more visit www.inchcape.com

Additional information request

Selected candidates will be contacted to initiate our hiring journey. We may request additional information from applicants to better understand your background, qualifications and experience for the role.