Purchase to Pay Service Delivery Head

Job Title: Service Delivery Head - Purchase to Pay

Location: BGC, Taguig

Job Details: Hybrid - Permanent

Are you looking to accelerate your professional development, build a brilliant career, and  thrive in a highly supportive team? Join Inchcape Global Business Services APAC Inc., part of Inchcape’s global network.

Our Purchase to Pay department is seeking a Service Delivery Head to join our team in BGC, Taguig.

In this position you will be accountable for the Delivery and Operational Management of the in-scope processes in line with the Service Partnership Framework.

Working with the Head of Inchcape GBS, Continuous Improvement team, Global Process Owners and Project Managers as part of the wider Global Finance Transformation team, the Service Delivery Manager will ensure effective process delivery, ensure process improvement opportunities are documented, and ensure that Global Transformation Programmes are supported and delivered with associated efficiencies.

What you’ll do:

• Set an example with high levels of personal integrity, always ‘doing the right thing’.

• Ensure delivery of in-scope services within the Service Partnership Framework.

• Ensure compliance with (group, regional and market) policies, legal, statutory, regulatory and fiscal requirements of each country to mitigate financial risks.

• Manage demand and resourcing levels within the team appropriate to meet the strategic needs of the business.

• Own and drive multiple, often parallel, improvement projects across multiple complex and evolving business models. 

• Have an understanding of the end-to-end process areas, the interdependencies with the wider team, and be able to influence and guide stakeholders across functional boundaries (who may have potentially conflicting viewpoints) to optimise the end-to-end solution to a common business aligned viewpoint.

About you

To be successful in this role you will be:

• +10 years of experience supervising teams. Experience in Shared Services, fast-moving consumer Goods (FMCG) companies, experience in the Automotive sector is valued and experience working in a multinational and multicultural environment.

• Strong collaboration and partnership mindset, ability to work in a matrix organisation.  Cultural awareness/understanding; agile in adapting approach to optimise working relationships.

• Delivery focussed mindset.

• Experience of complex, fragmented finance systems landscapes.

• Excellent communication, presentation, and interpersonal skills and the ability to work effectively with diverse and cross-functional teams.

• Procurement qualification, Bachelor’s degree in Finance, or equivalent.

We offer you

• Supportive Environment: Work alongside a dynamic team committed to your success.

• Career Growth: We're invested in your development and offer ample opportunity for advancement.

• Work-Life Balance: Enjoy a role that balances strategic analysis with day-to-day business support.

• Industry Leadership: Be part of a company that leads the transformation of the automotive distribution industry.

Start your journey

Worried that you don’t meet all the criteria exactly? We encourage you to apply! Your skills and perspectives may be the perfect fit for this role or another opportunity within our business.

Opportunity for everyone

Inchcape is committed to creating an inclusive and diverse workplace where the power of our differences can be embraced and everyone feels they can belong, be themselves and succeed.

About us

Inchcape is the leading global automotive distributor operating in 40 markets.

We partner  with some of the biggest brands in the business to sustainably power better mobility today  and in the future.

Our diverse global team of over 20,000 talented colleagues foster an inclusive and  collaborative culture, delivering a brilliant experience for our customers and partners.

We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow.

Find out more visit www.inchcape.com