Key Account Specialist - Commercial Vehicle

Inchcape is the leading global automotive distributor operating in more than 40 markets. We partner with some of the biggest brands in the business to power better mobility today and in the future.

Our diverse global team of over 20,000 talented people foster an inclusive and collaborative culture, championing a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, dedicated to shaping a successful and sustainable future for the industry.

Here, you will unlock your full potential with career opportunities and learning experiences. You’ll work with cutting-edge technology, ground-breaking innovation, and forward-thinking colleagues. If you are highly driven with a can-do attitude, and you bring out the best in yourself and others, then join us to power new futures.

SUMMARY:

The Key Accounts Management Specialist is mainly responsible for handling key accounts through building strong relationships with the client, identifying opportunities and finding ways to maintain success within the account

ESSENTIAL DUTIES:

Aftersales Target and Customer Satisfaction Index

• Responsible for maintaining long term relationship to our customers by ensuring their satisfaction with our products and services.
• Develop relationships and grow business revenue by identifying opportunities with potential customers.
• Identify strategies in generating and nurturing accounts that will make high-value repeat and volume purchases to maintain mutually beneficial relationships.
• Perform consistent follow-up on existing and potential key accounts, conduct personal visits thrice a week in order to close sales transaction, performs corporate presentations with the aid of brochures and other technical tools;
• Manage communication between key accounts and internal team for any Aftersales and Sales concerns.
• Closely coordinate with Retail Group to ensure Key Account’s transactions are accurate and complete.

Reporting and Deliverables

• Report weekly updates on potential customers from leads generation.
• Present strategic plans to Distributor and Regional Group on customer Aftersales and Sales requirements

Administrative

• Handle administrative requests and queries from Managers
• Manage data in spreadsheets and report templates
• To create analyses on the basis of data’s available to Dealer Management System.

QUALIFICATIONS:

• EDUCATION
  • Graduate of Mechanical Engineering
• EXPERIENCE
  • ​​​​​​​With exposure or experience as a Service Advisor

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.