SAP SD/MM Consultant

Be Part of the Future of Automotive Innovation with Inchcape Digital.

About The Company

Inchcape is the leading global automotive distributor operating in more than 40 markets. We partner with some of the biggest brands in the business to power better mobility today and in the future.

The Digital Delivery Centers accelerate Inchcape’s digital journey by positively impacting the business and its customers through innovative and essential technological solutions.

Through our top talents, we support the mobility of millions of people globally through the power of digital technology.

About the Role
SAP Logistics Support Analyst main purpose is to provide the first level of business process and functional support for the SAP MM/SD/VMS/DBM module, supporting the business processes implemented on SAP related to the areas of Production Planning, Logistics and Distribution.

Qualification
 

• Bachelor´s Degree. 

• At least of 2 years of SAP experience supporting SAP MM/SD Functionality. 

• At least of 1 years of SAP experience in support services.  

• SAP Logistic Certification (Desirable)  
   

Roles & Responsibilities
 

• Analyze incidents and service request to provide and deploy efficient solutions in the times agreed with the business in the SLA (Service Level Agreement) and that are align with SAP and business best practices. 

• Identify repetitive incidents and propose them to be manage as problems and lead the root cause analysis. 

• Get actively involved in the knowledge process to the end user, making documents, documenting known errors in our Knowledge database, preparing end user training documentation, among others. 

• Develop functional tests in a quality environment and accompanying, if necessary, the end-user testing process.