Sales Executive 1
Date: 26 Apr 2026
Location: BN
Company: inchcape
JOB DESCRIPTION
Job Title: Sales Executive (EV & Smart Mobility Advisor)
Reporting Line: Sales Lead
Direct Report: None
Department: Sales
Branch: Katok Point
Salary Band: Band 8
JOB SUMMARY
he Sales Executive is a customer-facing role responsible for delivering both sales performance and a premium, technology-enabled customer experience within the automotive and mobility space.
This role goes beyond conventional sales by acting as a trusted advisor and product specialist, helping customers understand and adopt advanced vehicle technologies, digital ecosystems, and evolving mobility solutions.
The role is responsible for delivering a seamless, end-to-end customer journey, from initial engagement through purchase and ownership, while maintaining a strong focus on achieving sales targets and building long-term customer relationships.
Success in this role requires the ability to balance commercial performance with customer-centric engagement, translating complex product features into meaningful customer value and delivering a differentiated experience.
DUTIES AND RESPONSIBILITIES
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Technology Advisory & Product Expertise
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Serve as a subject matter expert on advanced vehicle technologies, including driver assistance systems (ADAS), connectivity, digital interfaces, and emerging mobility features.
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Translate complex systems and technical features into clear, relevant, and compelling customer benefits.
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Conduct in-depth product walkthroughs and personalised demonstrations, tailored to customer needs and level of understanding.
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Educate customers on:
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EV ownership lifecycle
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Charging ecosystem and infrastructure
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Software features, updates, and digital integration
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Support customers in building confidence in adopting new mobility technologies and EV ownership.
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Act as an internal reference point for product knowledge, supporting team capability and consistency in product understanding.
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Sales Performance & Customer Engagement
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Achieve and exceed monthly and quarterly sales targets set by management.
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Conduct customer consultations, need assessments, and test-drive sessions.
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Proactively manage and follow up on leads, maintaining a strong and active sales pipeline.
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Deliver a high standard of customer experience before, during, and after the sales process.
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Consultative Sales & Customer Experience
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Deliver consultative, needs-based selling, not transactional sales
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Diagnose customer lifestyle and mobility needs before recommending solutions
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Design end-to-end ownership experience (vehicle + tech + charging + support)
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Build long-term relationships as a mobility advisor, not just a seller
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Own and deliver a premium, end-to-end customer journey from first contact through vehicle delivery and post-sales engagement.
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Provide personalized consultation, aligning vehicle recommendations to customer lifestyle, usage patterns, and technology preferences.
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Ensure a seamless, consistent, and high-quality experience across showroom, test drive, and digital touchpoints.
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Build long-term customer relationships to drive repeat business, referrals, and brand advocacy.
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Product Demonstration, Branding & Experience Design
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Conduct immersive test drives focused on:
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Intelligent driving features
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User interface & cockpit experience
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Performance vs ICE vehicles
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Personalized demonstrations based on customer profile (tech-savvy vs traditional driver)
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Create “wow moments” through technology, not just vehicle specs
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Act as a brand ambassador, consistently upholding premium positioning, innovation narrative, and customer-first philosophy.
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Ensure all customer interactions reflect brand standards, professionalism, and experience of excellence.
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Support and execute brand campaigns, launches, and activations in alignment with global and local guidelines.
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Digital & Smart Engagement
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Position as a thought leader in EV and smart mobility
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Create educational content explaining:
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EV myths vs facts
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Autonomous driving features
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Ownership benefits vs ICE vehicles
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Convert digital engagement into informed, high-quality leads
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Develop strong understanding of vehicles, features, technologies, and competitive advantages.
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Demonstrate smart EV features (intelligent cockpit, ADAS systems, charging technology, etc.) to customers confidently.
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Stay updated on EV market trends and competitor offerings.
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Market Intelligence & Competitive Positioning
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Track competitor EV technologies, not just pricing
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Understand:
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Battery tech evolution
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Autonomous driving landscape
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Software-defined vehicle trends
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Provide insights to management on customer perception of EV tech
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Sales Performance, Administrative & Reporting Duties (CRM Excellence)
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Achieve sales KPIs through value-based selling, not volume pushing
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Focus on conversion quality and customer understanding, not just pipeline size
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Prepare daily, weekly, and monthly sales reports.
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Maintain customer data and sales documentation accurately.
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Coordinate with the marketing team during promotions, events, and campaigns.
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Brand Representation & Innovation Advocacy
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Participate in roadshows, exhibitions, test-drive events, and brand activations.
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Represent professionally and build strong customer relationships.
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Assist in planning and executing sales-driven events.
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Represent as a future mobility brand, not a traditional car brand
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Participate in events as a product speaker / demonstrator, not just promote
BEHAVIORAL REQUIREMENTS
Professional Traits
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Technology-Oriented Thinker – Strong curiosity and understanding of smart systems, software, and innovation
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Consultative Influencer – Able to guide customers through complex decisions
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Continuous Learner – Keeps up with fast-evolving EV and AI trends
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Credible Communicator – Speaks with authority, not scripted selling
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Willingness to work on weekends and public holidays as required for events or showroom operations
Personal Qualities
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Analytical mindset (can compare ICE vs EV logically)
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Passion for future mobility & sustainability
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Ability to simplify complex ideas
QUALIFICATION REQUIREMENT:
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Minimum Diploma or higher in Business, Marketing, Engineering, IT, Automotive Technology, or related fields.
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With 2–4 years' experience in EV / Automotive / Tech products / Consumer electronics / SaaS
OR
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Candidates without a Diploma must have a minimum of 4 years of relevant experience in automotive, technology, or customer-facing sales roles.
AND
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Proven track record of meeting or exceeding sales targets.
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Proficiency in digital tools and CRM systems.
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Willingness to work weekends and public holidays based on showroom operations.
Strong ADDED advantage:
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Strong understanding of EV trends, sustainable mobility, and connected car technologies is an advantage (EV architecture (battery, drivetrain), ADAS / autonomous systems, Software ecosystems / UI/UX)
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Experience in consultative or solution-based selling
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High digital fluency (CRM, social, content tools)
LICENSURE
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Possess a valid driver’s license.