Executive, Motor Insurance

Looking for a Customer Service Executive who has Certification in General Insurance; Basic Concepts and Principles, Personal General Insurance & Commercial Insurance

Business Finance & Insurance Department

Work Location

• 33 Leng Kee Road, Singapore, 159102

Work Schedule

• Monday - Friday, 8.30am - 6.00pm

Job Responsibilities

• Administer policy servicing inclusive of liaising with partners for underwriting, claims, service support, etc.
• Attend to enquiries and feedback of internal and external stakeholders at all channels; inbound, outbound, emails, etc.
• Handle General Insurance Association Of Singapore (GIA) related administration e.g., CPD hours, registration, deregistration of agents, etc.
• Manage training schedule, conduct and deliver training/briefing for processes, products, campaigns, etc.
• Manage relationship with partners and stakeholders.
• Conceptualize, develop and execute promotional activities and marketing campaigns.
• Organize website content and activities i.e., maintenance, analytics and content writing.
• Identify opportunities for new business development.
• Assist in User Acceptance Test (UAT).
• Undertake any ad-hoc duties and activities as assigned.

Job Requirements

• Certification in General Insurance; Basic Concepts and Principles, Personal General Insurance & Commercial Insurance
• Preferably with Diploma in Business or any general discipline
• At least 3 years of relevant work experience in General Insurance; preferably in automotive environment
• Strong proficiency in Microsoft Office Tools (e.g., Excel, PowerPoint & Word)
• Comfortable with learning and adapting to new systems
• Strong stakeholders’ engagement skills, organizational skills and communication skills
• Resourceful, meticulous, fast and accurate
• Service oriented, objective driven, team player, disciplined and organised
• Able to work well in a team setting, results-driven and fast-paced environment