Account Manager

Who are we?

AutoNexus is the market leader in integrated, omni-channel automotive fulfilment solutions, offering bespoke services tailored to meet their customers' needs, delivered with an unwavering focus on quality, expertise and exceptional customer service. With sites across Australia and New Zealand, AutoNexus is the premium fulfilment partner of choice for businesses and brand partners. AutoNexus’ offering encompasses fleet conversions, refurbishment and maintenance in addition to vehicle logistics, parts warehousing, accessory fitment, aftermarket products, pre-delivery inspections and distribution and inventory management services for several leading automotive brands. To find out more, visit https://autonexus.com.au/

Why should you join us?

Explore the range of benefits Inchcape offers its employees in recognition of their contribution to our success.

• Where possible, our flexible work policy helps support you in achieving a genuine work-life balance.
• Thorough and ongoing training provided to support you in all aspects of your role.
• Career and development opportunities - providing you with a sense of purpose and direction, you drive your destiny with Inchcape.
• Supportive team environment - We foster a positive and supportive team culture and thrive on working well together.
• Enjoy more time doing that you love with additional days off including an annual Wellbeing Leave Day and annual Volunteering Leave Day each year.
• Recognition and Rewards - We recognise individual and team accomplishments.
• Access to our employee benefits program including company car rental program and discounts on vehicle purchases, plus many more!

What’s the opportunity?

An opportunity has arisen for an experienced and dynamic Account Manager to join the team.

The Account Manager is responsible for developing business partnerships with our major clients by maintaining customer service, commercial, and operational relationships both externally and internally. This role involves driving new initiatives, creating win/win outcomes for both our customers and the business, and providing continuous added value services, logistics direction, and supply chain innovation for future growth.

Further to the above the duties and responsibilities will include but are not limited to the following:

• Develop and maintain strong customer relationships, ensuring customer service and operational goals are met.
• Drive new business initiatives and enhance business opportunities through value-added services.
• Manage Fleet Conversions Administrative responsibilities at Erskine Park.
• Foster internal relationships within Inchcape and AutoNexus to achieve business outcomes.
• Conduct performance reviews and continuous improvements for customer accounts.
• Support business development efforts, including tender submissions and contract renewals.
• Provide regular reports on customer activities and performance metrics.
• Ensure compliance with Workplace Health & Safety procedures and participate in improvement activities.
• Exhibit and promote Inchcape values and behaviors to drive a culture of accountability and collaboration.   

About You

To be successful you must possess the following:

• 5+ years of account management experience, preferably in the automotive sector.
• Tertiary qualifications in Business/Marketing – desirable not essential
• Full driver's license
• Confident communicator with strong stakeholder management.
• Advanced analytical and negotiation skills in commercial contracts.
• Ability to manage internal and external commercial/customer relationships.
• Strong customer focus and problem-solving abilities.
• Innovative mindset for financial returns.
• Self-motivated team player with a "Can Do" attitude.
• Excellent interpersonal and communication skills.
• High business acumen.
• Effective time management and organizational skills.
• Proficient in Microsoft Office, especially Excel

This is a great opportunity to join an organisation that supports personal development, career growth, celebrates diversity and recognises the benefits a culture of inclusion brings to our workplace and customer experience.

If you believe you have the skills, experience and motivation to succeed in this role, apply today and don’t miss out on this awesome opportunity!

Please note that only shortlisted candidate will be contacted. We take this opportunity to thank you for your interest in working a AutoNexus.