Assistant Customer Experience Manager

At bravoauto our core purpose is to create an incredible customer experience for the most iconic car brands in the world. Our goal is to exceed our customers' expectations. With a congratulatory 'bravo', we celebrate every potential customer for making the great decision to buy from bravoauto.
 

We are seeking a dynamic Assistant Customer Experience Specialist to join our team at Penrith!
 

We operate from Monday to Saturday, however Saturday is a rotating roster so you can experience flexibility with a rotating roster that allows you to enjoy your weekends off; and maximize work-life balance! 
 

About the role
 

This role will be responsible for assisting in the management of our instore Customer Experience team and for the delivery of an exceptional sales experience providing bravoauto customers a flexible customer journey!
 

You don’t need automotive experience! Here is what we are looking for:
 

• Previous experience in a retail environment where you have engaged face to face and online customer service, we will train the rest!
• Experience leading a team in a retail environment
• Strong communication skills
• Ability to lead, train and develop team members
• Valid driver's licence

Benefits and working for us:
 

• Thorough and ongoing training provided to support you in all aspects of your role.
• Career and development opportunities - providing you with a sense of purpose and direction, you drive your destiny with Inchcape.
• Supportive team environment - We foster a positive and supportive team culture and thrive on working well together.
• Enjoy more time doing that you love with additional days off including an annual Wellbeing Leave Day and annual Volunteering Leave Day each year.
• Recognition and Rewards - We recognise individual and team accomplishments.
• Access to our employee benefits program including company car rental program and discounts on vehicle purchases, plus many more!

Interested? APPLY NOW and don't miss out on this Career opportunity!
 

bravoauto, part of the global Inchcape group, where locally Inchcape Australasia employs over 1,200 team members across Australia and New Zealand and has a diverse portfolio spanning distribution, retailing and logistics. Want to know more about what it is like to work at Inchcape Please visit our website www.inchcape.com.au
 

Please note that only short-listed candidates will be contacted. We take this opportunity to thank you for your interest in working with us.​