Customer Experience Specialist Trainee

• Customer Experience Specialist Trainee – Jumpstart Your Career in Automotive!
• Are you passionate about delivering top-notch customer service and eager to learn the ropes of the automotive industry? Join our well-established team in Narellan.

At Trivett Automotive Retail, representing iconic brands like Subaru and Peugeot, we’re part of the global Inchcape family. With us, your career could go global!

As a Customer Experience Specialist Trainee, you'll be learning every step of the way.  From product knowledge to the intricacies of sales and aftercare, this role offers the perfect foundation for a future in the automotive industry.  Our mission is to deliver outstanding customer experiences, and we’re ready to help you learn and grow alongside us!

What You’ll Learn:

• Comprehensive product knowledge—we’ll teach you all about our incredible vehicles.
• Customer engagement— hone your ability to connect with customers and deliver memorable service.
• Sales and support skills—from handling inquiries to guiding customers through test drives and sales documentation.
• Master digital tools— leverage our online platforms to enhance the customer experience.
• Team collaboration—you’ll work across teams to offer customers a seamless, flexible buying experience, whether in-store or online.

About You:

• Have a strong interest or hands-on experience in retail, sales, or customer service.
• You're eager to learn and passionate about delivering top-tier customer service.
• You’re excited by the products we sell and the idea of being part of the automotive industry.
• You have excellent communication skills and are confident using MS Office and digital tools.
• You thrive in a fast-paced, dynamic environment and enjoy multitasking.
• You’re available to work Saturdays with a day in lieu during the weekday
• Hold a valid driver’s licence.

What’s in it for you:

• Training tailored to you—we invest in your success with hands-on learning, support and mentorship.
• Career progression—grow into senior roles as you develop and expand your skills.
• Fun team environment—you’ll love coming to work each day in a supportive, fun, and collaborative environment.
• Benefits  —including Wellbeing & Volunteering Leave, rental and discounts on vehicles, and more!

Ready to Start Your Journey?

Ready to learn, grow, and drive your career forward? Apply today and start your journey with Trivett Automotive Retail, part of the global Inchcape family!