F&I Specialist

About Us

At Trivett Automotive Retail, we're dedicated to being the most customer-centric automotive retailer. We believe that delivering exceptional customer service is the key to our success. If you have a passion for sales, retail, or the automotive industry, and you’re eager to develop your skills in a dynamic environment, we want you on our team!

By joining Trivett you are joining Inchcape, a global company that employs over 1,400 team members across Australia and New Zealand. As part of a global company, our purpose is to bring mobility to the world’s communities - for today, for tomorrow and for the better.

Explore more about Inchcape at www.inchcape.com.au and become part of our inspiring journey.

About the Role

As an F&I Specialist, you will play a critical role in supporting our instore and online sales teams. Your responsibilities will include managing financial applications, ensuring legal compliance, and maximising finance opportunities for our customers. You will also liaise directly with customers and collaborate with internal teams to deliver an exceptional finance and insurance experience.

Further to the above your duties and responsibilities will include but are not limited to the following:

• Partner with instore and online teams to provide F&I support and handle escalated cases.
• Liaise with credit analysts to meet application requirements and improve approval outcomes.
• Ensure accuracy in finance submissions, logs, and forecasting.
• Sell bundled products like service plans and ensure proper inclusion in contracts.
• Manage end-to-end commercial applications and support Business Development Centre customers.
• Follow up on cash deals to maximize F&I opportunities.
• Adhere to compliance standards, including FSRA requirements, privacy provisions, and legal codes.

Why join us?

Explore the range of benefits Inchcape offers its employees in recognition of their contribution to our success. A few are listed below and click here to learn more on our website.

• Where possible, our flexible work policy helps support you in achieving a genuine work-life balance.
• Thorough and ongoing training provided to support you in all aspects of your role.
• Career and development opportunities - providing you with a sense of purpose and direction, you drive your destiny with Inchcape.
• Supportive team environment - We foster a positive and supportive team culture and thrive on working well together.
• Enjoy more time doing that you love with additional days off including an annual Wellbeing Leave Day and annual Volunteering Leave Day each year.
• Access to our employee benefits program including company car rental program and discounts on vehicle purchases, plus many more!

Want to know more about what it is like to work at Inchcape? Visit our website to discover more about our workplace culture.

About You

The successful applicant will have the following attributes:

• Previous experience in financial services.
• Ability to thrive in a fast-paced environment under pressure.
• Strong written and verbal communication skills.
• Excellent multitasking, attention to detail, and organizational abilities.
• Confidence with MS Office and digital platforms.
• A customer-focused approach with the ability to adapt to diverse needs.
• Accreditation by relevant financiers.
• Previously exposure to the automotive industry, specifically in F&I - desirable

Inclusion and Diversity
At Inchcape, we believe the true power of diversity cannot be realised without an inclusive culture and that talent is equally distributed across society. Inchcape is committed to creating an inclusive and diverse workplace where the power of our differences can be embraced and everyone feels they can belong, be themselves and succeed. As an equal opportunity employer, Inchcape actively encourages applicants from all identities, backgrounds, and experiences, helping ensure our workforce is representative of the global communities we operate in. Click here to learn more about our commitment to Inclusion and Diversity.

If you think you have what it takes, but don't necessarily meet every single requirement, we encourage you to apply so we can have a conversation to see if you could be a great fit. If you have individual adjustments required to participate in the recruitment process, please notify us in your application or contact inchcaperecruitment@inchcape.com.au.

Apply now!
Take the next step with Inchcape and make a meaningful impact in the automotive industry.

If you’re ready to be part of a dynamic team and contribute to our vision, apply today!

Please note that only short-listed candidates will be contacted. We take this opportunity to thank you for your interest in working with us.