Retail Training Manager

Date: 11 Sep 2023

Location: Sydney, Australia

Company: inchcape

About Us

Inchcape Automotive Retail is one of Australia's leading automotive groups, representing nine brands including Subaru, Peugeot and Citroën. Across our various locations - Trivett in Sydney, Subaru Melbourne and Melbourne City Peugeot and Citroen in Melbourne and Keystar Autoworld in South East Queensland - Inchcape Automotive Retail prides itself on offering a professional, seamless purchasing experience in our state-of-the art showrooms. Our extensive range of new and certified approved pre-owned used vehicles, combined with our competitive finance options, mean we can accommodate for almost every customer's individual needs and budget. At Inchcape Automotive Retail, we believe that purchasing a vehicle is just the first step of the ownership journey. Our factory-trained, award-winning staff are on hand to service and maintain your vehicle in our world-class servicing facilities and continue to support you throughout your ownership journey. To find out more, visit

About the Role

We are currently looking for a dynamic Retail Training Manager to join the team and be responsible for designing and delivering learning and development programs to meet the strategic direction and future capability needs together with developing and implementing the learning and development plan and create flexible learning solutions.

Reporting to the Human Resources Director your key responsibilities will include, but are not limited to the following:

  • Design and deliver fit for purpose blended learning solutions for the retail operating business in support of BAU and projects
  • Support the design, development, delivery and management of communications relevant to change initiatives
  • Assist leaders to conduct capability assessments to identify capability gaps and L&D needs
  • Collaborate with HR and the Talent Acquisition Manager to develop and deliver where appropriate capability development programs to support early career programs such as apprentices and sales cadets
  • Support Trivett with their onboarding program including workshops, webinars etc.
  • Evolve the capability framework to show by role the skills, knowledge and behaviour requirement needed, as well as the methods of acquiring and assessing them
  • Support the delivery of projects to achieve outcomes in the operating model

Why join us?

Explore the range of benefits Inchcape offers its employees in recognition of their contribution to our success. A few are listed below and click here to learn more on our website.

  • Where possible, our flexible work policy helps support you in achieving a genuine work-life balance.
  • Enjoy more time doing that you love with additional days off including an extra 3 days of paid Family Leave every 3 years, plus 1 day each year of paid Volunteer Leave.
  • Access to our employee benefits program including company car rental program, discounts on vehicle purchases and services, free annual flu vaccination, corporate health care plan with Bupa, financial services support, company-paid salary continuance, Death and TPD insurance, and a comprehensive employee wellbeing program.

Want to know more about what it is like to work at Inchcape? Click here to discover more about our workplace culture.

About You

The successful applicant will have the following attributes:

  • Minimum 5 years learning and development experience
  • A full drivers licence
  • Facilitation of learning experience across a wide range of learning platforms
  • Hands-on knowledge of authoring technologies, Intranet design tools, and multimedia applications
  • Demonstrated experience in the creation and delivery of learning programs including instructional design
  • Experience in analysing a business problem and working with key stakeholders to develop a solution to resolve it
  • Relevant Tertiary qualifications in Human Resources, Education or a related discipline
  • Certificate IV in Training and Assessment

Inclusion and Diversity
At Inchcape, we believe the true power of diversity cannot be realised without an inclusive culture and that talent is equally distributed across society. Inchcape is committed to creating an inclusive and diverse workplace where the power of our differences can be embraced and everyone feels they can belong, be themselves and succeed. As an equal opportunity employer, Inchcape actively encourages applicants from all identities, backgrounds, and experiences, helping ensure our workforce is representative of the global communities we operate in. Click here to learn more about our commitment to Inclusion and Diversity.

If you think you have what it takes, but don’t necessarily meet every single requirement, we encourage you to apply so we can have a conversation to see if you could be a great fit. If you have individual adjustments required to participate in the recruitment process, please notify us in your application or contact

We’re part of Inchcape
By joining Trivett you are joining Inchcape. Inchcape Australasia employs over 1,200 team members across Australia and New Zealand. As part of a global company, our purpose is to bring mobility to the world’s communities - for today, for tomorrow and for the better. Across Australia and New Zealand, we have a diverse portfolio spanning distribution, where we hold the custodianship for some of the worlds most recognised brands; fulfilment, where we are the market leader in integrated, omni-channel automotive fulfilment solutions; retail, where we deliver an exceptional experience at every stage of the customer journey and financial services, where we deliver the right financial services solution to our distribution brand networks, retail businesses and customers.

Our diverse and rich history inspires us to adopt a longer-term perspective contributing to a more sustainable and responsible automotive industry while generating a positive impact for our customers and community. Discover more about Inchcape at

Apply now!
If you this sounds like the role and company for you, we warmly invite you to apply today and take advantage of this great opportunity to be part of a leading global automotive company!

Please note that only short-listed candidates will be contacted. We take this opportunity to thank you for your interest in working with us.