Service Advisor

Job Title: Service Advisor (12-month Fixed Term Contract)

Location: Waitara

Job Details: Onsite – Monday to Friday

Do you want to lead in a dynamic business that’s transforming global automotive distribution? At Inchcape, we’re pursuing an exciting strategy to evolve our global business and accelerate our industry towards a low-carbon, sustainable future.

Trivett Automotive Retail Brand is represented by our individual dealerships who are located around Australia. These dealerships serve to present our brand partners products and services. Trivett Automotive Retail Brand is not necessarily seen by our customers, but the philosophy of what we stand for is felt through the experience delivered by our employees.

Our Subaru Service Centre in Waitara is seeking a Service Advisor to join our Aftersales team. In this position you will play a pivotal role providing essential guidance and support to our valued customers. You’ll empower and inspire a high-performing, collaborative team of diverse and talented professionals, driving performance and championing innovation and fresh thinking to deliver on us accelerate+ strategy.

What you’ll do 

• Greeting and assisting customers promptly and professionally.
• Conducting vehicle assessments and diagnosing issues.
• Recommending necessary repairs and maintenance.
• Explaining service recommendations in a clear and understandable manner.
• Coordinating service appointments and managing work orders.
• Ensuring accurate billing and payment processing.

About you to be successful in this role you will be:

• Deep knowledge of the automotive industry and the Aftersales, workshop environment
• Experience working in fast paced environment.
• Experience working in Customer Service and Sales environment
• Delivering the best results

We offer you

• Benefit from clear career paths, continuous learning opportunities.

• Enjoy extra leave days including a Wellbeing Day.

• Access comprehensive health and life insurance.

• Enjoy exclusive colleague perks, including discounts on vehicle purchases and more.

Start your journey

If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. You might be the perfect fit we’re looking for.

Join our team and become part of a leading global automotive company that is transforming tomorrow, together.

Opportunity for everyone

Inchcape actively encourages applicants from all identities, backgrounds, and experiences, helping ensure our workforce is representative of the global communities we operate in.

About us

Inchcape is the leading global automotive distributor operating in 38 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future. Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow.

Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow. Find out more visit www.inchcape.com

Additional information request

Selected candidates will be contacted to initiate our hiring journey. We may request additional information from applicants to better understand your background, qualifications and experience for the role.