Talent Acquisition Manager

Company Overview       

Inchcape Australasia employs over 1,300 team members across Australia and New Zealand. As part of a global company, our purpose is to bring mobility to the world’s communities - for today, for tomorrow and for the better. Across Australia and New Zealand, we have a diverse portfolio spanning distribution, where we hold the custodianship for some of the worlds most recognised brands; fulfilment, where we are the market leader in integrated, omni-channel automotive fulfilment solutions; retail, where we deliver an exceptional experience at every stage of the customer journey and financial services, where we deliver the right financial services solution to our distribution brand networks, retail businesses and customers.

Our diverse and rich history inspires us to adopt a longer-term perspective contributing to a more sustainable and responsible automotive industry while generating a positive impact for our customers and community. At Inchcape, we believe the true power of diversity cannot be realised without an inclusive culture and that talent is equally distributed across society. Inchcape is committed to creating an inclusive and diverse workplace where the power of our differences can be embraced and everyone feels they can belong, be themselves and succeed.

Business Unit Overview

We have a diverse portfolio spanning distribution where we hold the custodianship for some of the worlds most recognised brands, fulfilment where we design and manage a vibrant value chain, and retail where we deliver world-class customer experience at every stage of the customer journey.

The Centre is designed to empower and enable each business to fulfil their role in the customers experience, while also spearheading the company’s growth agenda. The centre leverages our local and global strengths, to provide critical functions from strategy to financial management and legal counsel, to consumer led marketing, to infrastructure design and systems, to capability building and people management. This centre of excellence provides depth of capability, as well as scale and efficiency to our partners.

Position Overview

The Talent Acquisition Manager is responsible for developing, leading, and driving the talent acquisition function through delivering strategic end-to-end recruitment and onboarding that will attract and retain top talent, improve organisational capability, encourage internal career mobility while maintaining the highest level of customer engagement.

The role is also responsible for designing and implementing innovative talent acquisition solutions and services, including the monitoring, analysis and assessment of the Talent Acquisition function to effectively integrate with a range of organisational talent management activities and achieve overall operational excellence.

The role provides leadership and development to a team of talent acquisition partners (and partnering closely with the sourcing team) in identifying, attracting and onboarding talent to efficiently and effectively meet evolving and changing organisational needs, and ensuring alignment with talent, culture, organisational development.

This role has the overall responsibility for developing talent acquisition strategies, including with workforce planning, ultimately creating strong talent pipelines with the skills as well as the mindsets that create the high-performance culture needed to deliver our Accelerate + strategy.

Reports to: People Director Australasia

Direct Reports (Team): Team of 3 x Talent Acquisition Specialist

Key Working Relationships

Executive and Hiring Managers, People Director, People Business partners, Payroll, Talent acquisition community, APAC sourcing team, external Recruitment Agencies, People Services, Seek, LinkedIn, pre-employment vendors, Technology Vendors, Government agencies, Immigration agencies and external candidates.

Key Responsibilities

Talent Acquisition Strategy

• Develop and implement a comprehensive talent acquisition strategy aligned with the company’s Accelerate + strategy and workforce planning.
• Collaborate with the executive and senior leadership teams to understand business needs and workforce requirements.
• Build and maintain relationships with potential candidates, industry professionals, and recruitment partners to create a robust talent pipeline.
• Influence Hiring Managers (and other key stakeholders) on the introduction and adoption of any newly developed talent acquisition enhancements.
• Ensure a seamless and engaging candidate experience from sourcing to onboarding.
• Stay updated on best practices, industry trends, and trends in talent acquisition and workforce management.
• Leverage competitive intelligence to advise leadership on hiring strategies.

Employer Branding

• Enhance the Inchcape’s employer brand to attract diverse and high-quality candidates.
• Implementation of our global employer value proposition and employer brand marketing strategy, aligning and embedding these to workforce planning, organisational development and talent management strategies.
• Champion diversity, equity, and inclusion initiatives in the recruitment process and implement strategies to reach a diverse pool of candidates.

Operational Excellence

• Optimize recruitment processes, tools, and technologies to improve efficiency and candidate experience.
• Provide a comprehensive suite of metrics to key stakeholders which provide insights into recruitment performance and effectiveness and present reports to senior leadership teams.
• Ensure recruitment practices comply with legal, regulatory, and internal policies.
• Partner with COE for continuous enhancement.

People Leadership

• Foster a culture of accountability, continuous improvement, collaboration and professional development within the team.
• Lead by example and inspire others by exhibiting exemplary behaviours in line with the One Inchcape Values and Behaviours.
• Foster an informing and engaging communication approach within the team that creates an energy and shared purpose to the vision and strategy.
• Lead and role model effective ways to manage change and adapt/ improve.

Workplace Health & Safety

• Every employee has a responsibility to proactively manage risk and ensure a safe work environment. Responsibilities for this role include:
  • Follow standard safe work procedures
  • Identify and report hazards, both physical & psychosocial
  • Follow reasonable instructions
  • Act responsibly for the safety of self and others
  • Participate in HSE improvement activities
  • Wear designated personal protective equipment
  • Ensure tools are in a safe condition before use
  • Adhere to site safety rules
• Please add specific responsibilities as found in the agreed Accountability and Responsibility matrix: HSE Accountability and Responsibility Procedure

Experience requirements

• Proven extensive experience in leading and delivering innovative talent acquisition services to improve service delivery in a dynamic and fast paced organisation.
• Strong knowledge of recruitment best practices, Applicant tracking systems, and HR technologies.
• Strong knowledge of end to end recruitment, employer branding, and sourcing strategies.
• Experience with SuccessFactors Recruitment module highly preferred.

Qualifications, Certificates & Licence requirements

• Tertiary qualifications in human resources management or related fields, or equivalent relevant experience.
• Proven experience leading and developing high-performing talent acquisition teams.
• Proven ability to develop and execute strategic initiatives.
• Exceptional stakeholder management skills, interpersonal and communication skills.
• Strong analytical and problem-solving skills, with the ability to leverage data for decision-making.
• Passion for attracting and developing talent in a diverse workforce.
• The ability to build relationships and manage multiple stakeholders to achieve the best result for the business
• Proficient in dealing with ambiguity, changing landscape, competing priorities
• Familiarity with AI-driven recruitment tools and best practices