Functions as a skilled-level technician who is able to perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repair.
ESSENTIAL DUTIES
Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
Diagnoses cause of most malfunctions and performs repair.
Communicates with parts department to obtain needed parts.
Complete online & face-to-face OEM trainings as required.
Saves and tags parts of the job if under warranty or if requested by the customer.
Examines assigned vehicle to determine if further safety or service work is required or recommended.
Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
Documents all work performed and recommended on the repair order.
Road tests vehicles when required or refers to the test technician.
Participates in manufacturer-sponsored training programs, schools, and events.
Keeps abreast of manufacturer technical bulletins.
Supervises work of any apprentice technicians as assigned.
Reports machinery defects or malfunctions to supervisor.
Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
Keeps shop area neat and clean.
Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
Operates all tools and equipment in a safe manner.
Reports any safety issues immediately to management.
Reports to work on time everyday as scheduled
Attends departmental meetings/events as required
QUALIFICATIONS
Education
High school diploma or equivalent
Experience
Experience in automotive repair
Licensure
Guam Driver’s License
ASC Certification preferred
HEALTH, SAFETY, AND ENVIRONMENT (HSE) ACCOUNTABILITIES
Responsibilities
Follow standard safe work procedures
Identify and report hazards and environmental aspects
Follow reasonable instructions
Act responsibly for the safety of self and others
Participate in HSE improvement activities
Wear designated personal protective equipment
Ensure tools are in a safe condition before use
Adhere to site safety rules
Respond to spills or environmental incidents immediately
Key Activities
Report all unsafe situations immediately to supervisor/manager
Take corrective action within own ability and report to supervisor
Report all injuries, near hits, and plant or equipment damage
Support fellow employees
Support HSE communities
Ask about and keep informed of workplace hazards
Attend training as requested
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Must stand for long periods of time.
Must be able to lift at least 50 lbs.
Must be able to climb. bend, stoop, and reach.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work environment consist of an open well ventilated service bay
SUPERVISORY RESPONSIBILITY
This position has no direct supervisory responsibility
OTHER DUTIES
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
