Cashier

SUMMARY

The Cashier position involves processing customer transactions, managing cash and credit sales, and performing accounts receivable tasks to ensure timely invoicing and collections.

ESSENTIAL DUTIES

• Operates cash register and process payments accurately (cash, credit, checks, etc.) and apply them to customer accounts.
• Provides excellent customer service in person and via phone, addressing inquiries and resolving issues.
• Issue receipts, refunds, credits, or change to customers.
• Assist in invoicing customers and ensuring all transactions are accurately recorded.
• Monitor accounts receivable aging reports and follow up on outstanding invoices.
• Calculate total payments received during a time period and reconcile this with total sales.
• Greet customers entering establishment.
• Provide customers with general information or assistance.
• Answer telephone calls and direct calls to the right departments or provide information.
• Maintain accurate records of daily transactions and reconcile cash drawers.
• Communicate effectively with customers regarding their accounts and payment status.
• Other duties as assigned

QUALIFICATIONS

• Education
  • High School diploma or equivalent
• Experience
  • 1-2 Years in Cashiering or Customer Service

KNOWLEDGE, SKILLS, AND ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Knowledge
  • Administrative — Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Skills
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking — Talking to others to convey information effectively.
  • Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience.
  • Service Orientation — Actively looking for ways to help people.
• Abilities
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing.
  • Written Expression — The ability to communicate information and ideas in writing so others will understand.
  • Near Vision — The ability to see details at close range (within a few feet of the observer).

HEALTH, SAFETY, AND ENVIRONMENT (HSE) ACCOUNTABILITIES

• Responsibilities
  • Ensure a healthy and safe workplace
  • Ensure employees are trained in and adhere to standard work procedures
  • Identify and initiate correction of hazards
  • Assess and meet HSE needs of individual employees
• Key Activities
  • Train employees in safe work practices and procedures and ensure compliance
  • Inspect plant specifically for HSE problems
  • Stop any unsafe work practices
  • Report and analyse incidents and initiate preventative actions
• Accountability Measures
  • Performance Review
  • Incident investigation
  • Inspections and audits
  • Incident and near hit frequency by location
  • Involved in and support HSE Committee or equivalent

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The physical requirements of this position involve sedentary work, which involves sitting most of the time
• Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body
• The worker is required to have close visual acuity to perform activities such as preparing and analyzing data and figures, and viewing a computer terminal

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• In door office, air conditioning, well-lit office space. This role routinely operates standard office equipment such as computers, phones, photocopiers, and filing cabinets

SUPERVISORY RESPONSIBILITY

This position has no direct supervisory responsibility

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time, with or without notice.